Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Lou Fusz Ford

Chesterfield, MO

Overview
Employees
Reviews
Vehicles
4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
Contact Dealership
View Awards

2 Caprice Drive

Chesterfield, MO

63005

Directions

By Type

Showing 2,254 reviews

September 23, 2020

Work was completed in a timely manner and as expected. Jerry is always friendly and willing to help. I will continue to use them for service in the future. More

by eric.helding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Report | Print
Sep 28, 2020 -

Lou Fusz Ford responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

September 23, 2020

Joe Jerome is always great. Friendly, responsive and always courteous. Dropped my car off early and they had it ready for pick up slightly earlier than promised. More

by Bull_holstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Report | Print
Sep 28, 2020 -

Lou Fusz Ford responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

September 23, 2020

I went in for recalls. It was quick, finished work in less time than estimated. Everyone I worked with was kind and helpful. Thank you. More

by cms593
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Report | Print
Sep 28, 2020 -

Lou Fusz Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

September 23, 2020

Everything was great. They picked up my car and dropped it off wen it was done. Everything was great. I love lou fusz!!! Everyone was so helpful and nice and polite. More

by sally.gaehle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm sorry I can't remember all their names
Report | Print
Sep 28, 2020 -

Lou Fusz Ford responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

September 23, 2020

Great service. Dealer did a great job keeping me informed. Service was under warranty. Jerry was great to work with and helped me through the process. More

by SBC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Report | Print
Sep 28, 2020 -

Lou Fusz Ford responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

September 22, 2020

Arrived a little early and my car was taken right in after check-in. The software update for service bulletin was completed quickly, about 30-minutes. I was on my way without delay. Thanks More

by STEVENMSEBRING
Recommend Dealer
Yes
Employees Worked With
Rick Dana, Joe Jerome, Jerry Gritt, Blake Howdeshell, Matt Brautigam, Steve Decker, Mike Bandera, Mark Brickey, Jonas Broad, Jordan Hesterberg
Report | Print
Sep 22, 2020 -

Lou Fusz Ford responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

September 21, 2020

Lou Fusz service department is always great, courteous, and fast service. I always get my vehicle serviced there and always have great customer service and no issues. More

by Preacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Report | Print
Sep 22, 2020 -

Lou Fusz Ford responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

September 20, 2020

Convenient location with great customer service and people that care. The service department takes good care of their customers and doesn’t try to up sell you on things you don’t need or want. More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Report | Print
Sep 22, 2020 -

Lou Fusz Ford responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

September 19, 2020

I drive 15 miles to use Lou Fusz Ford. I have never been disappointed. I am a confirmed Ford driver and will continue to allow Fusz to service my vehicles. More

by metromystic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana, Joe Jerome
Report | Print
Sep 22, 2020 -

Lou Fusz Ford responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

September 19, 2020

The work was started at the appointed time and finished on time. The service department is one of the best that I have the pleasure to work with More

by GUNN152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Report | Print
Sep 22, 2020 -

Lou Fusz Ford responded

Thanks for the kind review. Let us know if we can help with anything else.

Sep 23, 2020 -

GUNN152 responded

Lou Fusz has provided me superiornservice. Work is started at the appointed time and finished on swiftly.. The service department is one of the best that I have the pleasure to work with

1
...
148
149
150
...
226