Back

Lou Fusz Ford

Chesterfield, MO

4.7
2,253 Reviews

2 Caprice Drive

Chesterfield, MO

63005

Directions

By Type

Showing 2,253 reviews

July 28, 2020

Rick did very good servic. he respond very quickly and help arrange the time. the oil changed quickly and quickly did regular check. thanks so much! More

by Nina
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Aug 07, 2020 -

Lou Fusz Ford responded

Thank you for your time and the wonderful review. We value your business!

July 27, 2020

Quick and easy service No issues and appreciated the trailer provided during construction. Also appreciate following CV-19 precautions. Had two cars serviced and both were d More

by khofman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Aug 07, 2020 -

Lou Fusz Ford responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

July 27, 2020

Their work has always been done right. They never had any "surprises" for me after they completed the work I asked them to handle. Very straightforward. More

by KB
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Aug 07, 2020 -

Lou Fusz Ford responded

Your business is the reason we are here to serve you. Your comments are very important to us and we will be sharing them with our team. Thank you very much for taking the time to let us know which will help us grow and become better every day.

July 27, 2020

Lou Fousz goes over and beyond to please the customer. Very friendly staff and very efficient. My loaner car was great and the repairs on my car were perfect More

by kmiller3xmom
Recommend Dealer
Yes
Employees Worked With
Bryan Anderson, Jerry Gritt, Jason Catlin
Aug 07, 2020 -

Lou Fusz Ford responded

We appreciate you leaving us a review. Your business is very important to us and we are always looking for ways to improve. Thank you very much for your feedback and will share your thoughts with our team.

July 27, 2020

Thanks to Rick and the team at Lou Fusz Ford. Extremely professional and prompt service. I was kept informed the entire time my vehicle was being serviced. More

by Joe Blackley
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Aug 07, 2020 -

Lou Fusz Ford responded

Thank you for taking the time to let us know of your experience. We value your business and will continuously strive to make your visit better. If there is anything we can do please reach out to us.

July 27, 2020

I went in for an inspection and an oil change. They were friendly helpful and professional. It was a good experience I would recommend it to my friends. More

by Miller66
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Aug 07, 2020 -

Lou Fusz Ford responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

July 26, 2020

I am beyond happy with the service and quality of my sales rep. Bijan stayed in contacts and made this process easier than any other car buying process I’ve been through. Not to mention lower payments More

by Mathistrevor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy
Aug 07, 2020 -

Lou Fusz Ford responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

July 23, 2020

This dealership is Absolutely awful.Will never do business again. I will never recommend anyone to this dealership EVER! Will not be going back EVER! More

by lporter90
Recommend Dealer
No
Employees Worked With
Joe Jerome, Brandon Piel
Aug 07, 2020 -

Lou Fusz Ford responded

We are sorry to hear this and will share this with the manager.

July 22, 2020

The employees and Lou Fusz Ford were attentive to my concerns with the vehicle and fixed it in a very timely manner. I was very impressed with their communication throughout the process. More

by bakers
Recommend Dealer
Yes
Employees Worked With
Paul Parker, Joe Jerome
Aug 07, 2020 -

Lou Fusz Ford responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

July 22, 2020

Service department is very professional, Brian Noles and Jerry Gritt really care about the customers vehicles. They also care about making sure the vehicle the customers are driving is safe as well. More

by WilliamH
Recommend Dealer
Yes
Employees Worked With
Brian Noles, Jerry Gritt
Aug 07, 2020 -

Lou Fusz Ford responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

...
157
...