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Lou Fusz Ford

Chesterfield, MO

4.7
2,252 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,252 reviews

July 15, 2020

Bought a used Toyota Sequoia! The CarFax on my 2008 Sequoia was incredible. The vehicle was in great shape. My Salesman John Stahl was great to work with. The buying experience w More

by graceboro80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Stahl, Bryan Anderson
Aug 07, 2020 -

Lou Fusz Ford responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

July 15, 2020

I always have an excellent experience when i take my vehicle in for service. Gerry knows about vehicles and explains things well. Very respectful. I refer people to Lou fuse always. More

by RMORCOM
Recommend Dealer
Yes
Employees Worked With
Dan Hoeflinger, Jerry Gritt
Aug 07, 2020 -

Lou Fusz Ford responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

July 15, 2020

4 new tires Rick Dana provided excellent customer service and went out of his way to make sure I was happy with the service provided by the dealership. More

by Diane
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Aug 07, 2020 -

Lou Fusz Ford responded

Reviews like yours are truly a breath of fresh air! We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.

July 09, 2020

Joe J is great. Was super helpful in getting my car in and serviced. Thanks to him and the entire team for getting this service done quickly. More

by f.castiglione
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Jul 13, 2020 -

Lou Fusz Ford responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

July 09, 2020

Rick worked very hard to see that the issues me car was having were properly taken care of and make sure I was kept up to speed as to when it would be completed More

by Chuck.hessler450
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Jul 13, 2020 -

Lou Fusz Ford responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

July 07, 2020

Steve and Bijan were super easy to work with and very helpful! The process was quick and easy, and nothing was forced on me. Would recommend Lou Fusz Ford for anyone in the market to buy a car, new or us More

by Joshlavely
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy
Jul 13, 2020 -

Lou Fusz Ford responded

Thanks for the kind review. Let us know if we can help with anything else.

July 07, 2020

Buying my first financed car was the easiest process while working with Bijan at Lou Fusz Ford. Financing my first vehicle seemed complicated, but he made sure that we focused on a process that kept More

by Chester
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy, Jason Catlin
Jul 13, 2020 -

Lou Fusz Ford responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

July 07, 2020

Excellent no complaints Joe and Rick are two guys that are knowledgeable about some issues you may be having with your vehicle. It’s my first time visiting and will be my go to place from now on More

by j.taylor940
Recommend Dealer
Yes
Employees Worked With
Rick Dana, Joe Jerome
Jul 13, 2020 -

Lou Fusz Ford responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

July 06, 2020

Service appointment went as scheduled. First rate, personalized service. Addressed all my issues. Keeping my Mustang in tip-top shape. Definitely my dealership of choice. More

by JFKING9092
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Jul 13, 2020 -

Lou Fusz Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

July 06, 2020

I have been extremely happy with the services provided and quality of work. Everyone is courteous, helpful and informative. There have been no hidden charges or unnecessary work. The response has always b More

by Robb
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Jul 13, 2020 -

Lou Fusz Ford responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

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