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Lou Fusz Ford

Chesterfield, MO

4.7
2,252 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,252 reviews

July 04, 2020

Bijan is very professional. He knows anything about cars and technology that is offered with the cars. He is friendly, puts one at ease much More

by Jackiehorn
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy
Jul 13, 2020 -

Lou Fusz Ford responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

July 03, 2020

The oil and rotate device was great. Jerry was great to work with. He had me in and out very quickly. Appreciate the help thanks More

by aleonard2774
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Jul 13, 2020 -

Lou Fusz Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

July 02, 2020

Another victim that got dupe by the car dealership. Night time rolls around, turned on the lights and it didn’t work. Called the dealership and they said “sorry, can’t help you”. I expected more for purchasi More

by Josephy
Recommend Dealer
No
Employees Worked With
Alondra Cornejo
Jul 13, 2020 -

Lou Fusz Ford responded

Thank you for letting us know. We will share this with management.

July 02, 2020

Great job. Service was great. Very kind and considerate. Thank you. Thank you to all of the staff in the service department. Always very helpful More

by Cindy
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Jul 13, 2020 -

Lou Fusz Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

June 29, 2020

Oil change/ new tires Joe was great! Very courteous and knowledgeable about Jeeps. Recommended new tires due to wear. Returned a few days later to have new tires put on th More

by ROCNRYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Jun 30, 2020 -

Lou Fusz Ford responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

June 29, 2020

Quick,Efficient, Friendly. I was in and out very quickly. The service tech (Brandon) was very friendly and helpful. No major issues on the car, just oil change and tire rotati More

by Santo Pantano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Jun 30, 2020 -

Lou Fusz Ford responded

Thanks for the kind review. Let us know if we can help with anything else.

June 29, 2020

Brandon even text me on his day off to make sure I was taken care of. All areas of the service were taken care of and I was updated along the way. More

by Sue ONeal
Recommend Dealer
Yes
Employees Worked With
Joe Jerome, Brandon Piel
Jun 30, 2020 -

Lou Fusz Ford responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

June 29, 2020

Fast and friendly. Just as I would hope a service appointment would be. The service manager asked me about one additional item and everything else was just as I expected. More

by SRFRAN1
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Jun 30, 2020 -

Lou Fusz Ford responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

June 29, 2020

The work was done fast and appears correctly-air bag recall. I was disappointed that upon returning to my car, I found it was left unlocked. More

by twowinboyz
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Jun 30, 2020 -

Lou Fusz Ford responded

Thank you for your review and letting us know your vehicle was unlocked. We apologize. Thank you for your business.

June 26, 2020

We were in and out quickly, the service team was ready for us when we got there and got us out promptly, just the work we requested. More

by KURT17
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Jun 29, 2020 -

Lou Fusz Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

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