Lou Fusz Ford

Outstanding! I had a REALLY bad experience at a different Ford store in the St. Louis area. I was ready to sell my my Ford and buy another Chevy. Your people re I had a REALLY bad experience at a different Ford store in the St. Louis area. I was ready to sell my my Ford and buy another Chevy. Your people renewed my decision to try Ford again. Thank you. More

Good People doing Good Work I have been bring my 2013 Taurus to the Lou Fusz Ford Service team for years. I am a repeat customer because they are consistently one of the best ser I have been bring my 2013 Taurus to the Lou Fusz Ford Service team for years. I am a repeat customer because they are consistently one of the best service departments I have ever used. There a lot of folks saying "We're in this together"; the team here are proving it with friendly service and quality work. More

Great service provided by Joe! I was greeted quickly, the checkin process was efficient and he explained everything clearly. Car was delivered before the time promised. checkin process was efficient and he explained everything clearly. Car was delivered before the time promised. More

I had wonderful service. The service advisor and the technician went over everything with me and didn’t try selling me anything that I didn’t need done. With me being a female I felt like they both were technician went over everything with me and didn’t try selling me anything that I didn’t need done. With me being a female I felt like they both were very respectful and went over the stuff that was wrong and showed me what I needed and why. They explained it in a way in an order for me to understand it. Thanks you guys very much I really appreciate it! More

Consistently great service. The service department is a major reason we continue to purchase our new vehicles from Lou Fusz Ford. Keep up the good work. major reason we continue to purchase our new vehicles from Lou Fusz Ford. Keep up the good work. More

After looking at multiple dealerships, it was refreshing walking into a place where everyone was friendly and willing to help. They made the buying process extremely easy with no hassle. walking into a place where everyone was friendly and willing to help. They made the buying process extremely easy with no hassle. More

I had a very pleasant experience. I was helped quickly and everything went smoothly. It was a quick and easy experience. Rick is great at his job! and everything went smoothly. It was a quick and easy experience. Rick is great at his job! More

Top notch service always! They picked up my car at work and dropped it off when it was finished. They are the only dealer I will go to. and dropped it off when it was finished. They are the only dealer I will go to. More

This was my first experience with having Lou Fusz pick up and deliver my vehicle and it was great! The drivers were very nice and had their PPE on, making me feel comfortable regarding the safety. Rick D up and deliver my vehicle and it was great! The drivers were very nice and had their PPE on, making me feel comfortable regarding the safety. Rick Dana was great with his communication too. More

I didn't give 5 stars because they forgot the tire rotation. Oil was changed in a very timely manner and the waiting room was comfortable. rotation. Oil was changed in a very timely manner and the waiting room was comfortable. More