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Lou Fusz Ford
Chesterfield, MO
2,252 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 16, 2020
Quick and easy. They were even willing to help remove stickers for no additional cost. My appointment was made online, and fulfilled at the time of service without a problem. stickers for no additional cost. My appointment was made online, and fulfilled at the time of service without a problem. More
by lindrw
Verified CustomerEmployees Worked With
Jonas Broad, Jordan Hesterberg
June 16, 2020
Great service rep and mechanic. The service rep and the mechanic both listened to my questions and gave me great feedback.They offered suggestions of possible future work on the car. The service rep and the mechanic both listened to my questions and gave me great feedback.They offered suggestions of possible future work on the car. More
by RREPKA
Employees Worked With
Bijan Porshahidy, Rick Dana, Brandon Piel, Kevin Montagne, Jonas Broad
June 15, 2020
Good Service Good work...Rick is very personable, goes the extra mile. They provided a rental car for me since they had to order parts...service was excellent! Good work...Rick is very personable, goes the extra mile. They provided a rental car for me since they had to order parts...service was excellent! More
by gail6
Employees Worked With
Rick Dana
June 15, 2020
Lou Fusz has always given me great service and takes the time to explain all my automotive repairs. customer service Keeps me updated on my appointments and lets me text or email with any questions time to explain all my automotive repairs. customer service Keeps me updated on my appointments and lets me text or email with any questions More
by btkitch
Employees Worked With
Joe Jerome, Jerry Gritt
June 15, 2020
There's a Global Pandemic Going on, FYI It's irresponsible and ridiculous that during a GLOBAL PANDEMIC employees are not being required to wear masks. Stupidly, I didn't even think to ask a It's irresponsible and ridiculous that during a GLOBAL PANDEMIC employees are not being required to wear masks. Stupidly, I didn't even think to ask and was shocked when I brought my car in and an employee was in my car without wearing gloves or a mask or using any hand sanitizer before or after being in my car. More
by KATIEMCKENNA8907
Employees Worked With
Brandon Piel
June 15, 2020
The service team is always friendly and helpful and never pushy on sales. I always feel like I can trust them and that they have my best interests in mind. pushy on sales. I always feel like I can trust them and that they have my best interests in mind. More
by bcunningham44
Employees Worked With
Rick Dana
June 15, 2020
Rick was great to get me in early and out the door on time. He is always understanding, knowledgeable and accommodating. I greatly appreciate his professionalism. time. He is always understanding, knowledgeable and accommodating. I greatly appreciate his professionalism. More
by Brian
Employees Worked With
Rick Dana
June 15, 2020
Routine maintenance Rick and Charles did great work on my vehicle and were friendly and explained things thoroughly. I am very satisfied with the Lou Fusz service depart Rick and Charles did great work on my vehicle and were friendly and explained things thoroughly. I am very satisfied with the Lou Fusz service department! More
by Richard
Employees Worked With
Charles Strecky - Five stars, Rick Dana
June 15, 2020
Service was quick. Only needed an oil change. This survey requires too many words. Extra words, words, words, words, words, words, words, words, words, words. survey requires too many words. Extra words, words, words, words, words, words, words, words, words, words. More
by JOHNWHITE77
Employees Worked With
John Dolan
