
Lou Fusz Ford
Chesterfield, MO
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Service was quick. Only needed an oil change. This survey requires too many words. Extra words, words, words, words, words, words, words, words, words, words. survey requires too many words. Extra words, words, words, words, words, words, words, words, words, words. More
Pick up and delivery is an excellent service especially in these times. I appreciated the attention to detail in providing the necessary service for my Explorer. in these times. I appreciated the attention to detail in providing the necessary service for my Explorer. More
Good, efficient, prompt work. Good, efficient, prompt work. Good, efficient, prompt work. Good, efficient, prompt work. Good, efficient, prompt work. Good, efficient, prompt work. Happy, happy, happy. work. Good, efficient, prompt work. Good, efficient, prompt work. Good, efficient, prompt work. Good, efficient, prompt work. Happy, happy, happy. More
Everything was great And you guys are very speedyBut Everything was great And you guys are very speedy But every time I get my oil changed it seems something always needs fixed🤨🤔🥴 Thank you Everything was great And you guys are very speedy But every time I get my oil changed it seems something always needs fixed🤨🤔🥴 Thank you More
Couldn’t get my truck analyzed Didn’t look at my truck the day of appointment, held over the next day didn’t look at it on the second day, finally on day 3 analyzed the problem and Didn’t look at my truck the day of appointment, held over the next day didn’t look at it on the second day, finally on day 3 analyzed the problem and fixed it it. In my opinion work not done day of appointment should have been top priority for the next day 5:15 pm second day I was told they hadn’t looked at it. Finally on day 3 looked at the truck for the problem. Scheduling was a real problem, my service advisor Rick kept me informed and came in on his day off the third day to ensure the truck got looked at. The service scheduler did not have the customers best interest. More
Everything was great as usual, services was performed on time. Only issue was the lack of air conditioning in the waiting room, but it was cool outside. time. Only issue was the lack of air conditioning in the waiting room, but it was cool outside. More
Brandon did a great job explaining to us all the features of the car. He is very knowledgeable and helpful when it came time to buy the car thanks. of the car. He is very knowledgeable and helpful when it came time to buy the car thanks. More
First time at this dealership. I got an oil change and tire rotation. They did a good job and the service writer was helpful and professional. I’ll be back. tire rotation. They did a good job and the service writer was helpful and professional. I’ll be back. More
AC repair and 50K maintenance They always do great work and are fast. Always friendly and are quick to provide updates if there is major work being done on my car. They always do great work and are fast. Always friendly and are quick to provide updates if there is major work being done on my car. More