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Lou Fusz Ford

Chesterfield, MO

4.7
2,251 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,251 reviews

February 24, 2020

Professional staff! Jerry was knowledgeable and courteous. Keep up the great job! Give him a great hike and promote him to keep such employees motivated! More

by Abhilash Barla
Recommend Dealer
Yes
Employees Worked With
Jerry
Feb 24, 2020 -

Lou Fusz Ford responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

February 24, 2020

Fast, fair, friendly and helpful service department! I always enjoy bringing in my vehicles for service, and having some of the awesome coffee while waiting! And the free car wash is much appreciated also More

by Bert
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Feb 24, 2020 -

Lou Fusz Ford responded

Your feedback is very important to us! Thank you so much for taking the time to leave us a review. We value your business and look forward to seeing you at our dealership again soon!

February 24, 2020

Rick Dana went above and beyond and got my car in one day early for me. He checked everything out and It was OK. I did not want to put our grandkids and if it was not OK. thanks Rick! Sincerely Greg and Rox More

by Greg
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Feb 24, 2020 -

Lou Fusz Ford responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

February 24, 2020

The Lou fuzz team has Great service! They have Fast and dedicated employees present. I always choose Lou Fusz ford when buying and servicing my vehicles More

by BRYSON.wilbanks
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Feb 25, 2020 -

Lou Fusz Ford responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

February 24, 2020

Rick did an excellent job working with me to get the most gist effective solution for the repair in question. He was very friendly and professional. More

by Chris
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Feb 25, 2020 -

Lou Fusz Ford responded

Thank you for the 5 star rating! We really do appreciate your business and look forward to serving you again in the future!

February 21, 2020

Communication was great! Took my vehicle in for service and repair of a recall. Jerry was helpful in explaining other recommended maintenance items for my vehilcle More

by Randys4791
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Feb 24, 2020 -

Lou Fusz Ford responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

February 21, 2020

Good people and they took care of my car quicker than expected. Brandon seems knowledgeable. Recommended services for my current mileage and gave me a choice with no high pressure. More

by 1232
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Feb 24, 2020 -

Lou Fusz Ford responded

Thanks for the kind review. Let us know if we can help with anything else.

February 21, 2020

Everyone was very polite and helpful. I appreciated how quick and efficient the process was. I will be back in the future for service. Thanks More

by SME819
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Feb 24, 2020 -

Lou Fusz Ford responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

February 20, 2020

Great service. Appreciate the great service and the Works Package! Thanks for the suggestions and for taking care of my car especially last month when i had a serio More

by glamoureux
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Prebianca, Rick Dana, Brandon Piel
Feb 24, 2020 -

Lou Fusz Ford responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

February 20, 2020

Everything went as expected, service was great as it was whenever I come in. They take great care to make sure my vehicle is up to date on maintenance work More

by MJDEDSON
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Feb 24, 2020 -

Lou Fusz Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

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