Lou Fusz Ford

It took 2.5 hours for an oil change. I drive a long way just to use my car pass that I paid for, it’s not worth it when I have to waste most of my day just for an oil change. I have a 2 year old that doesn just to use my car pass that I paid for, it’s not worth it when I have to waste most of my day just for an oil change. I have a 2 year old that doesn’t want to be stuck in a waiting room for almost 3 hours. More

Joe provided excellent customer services. I have been to this location a couple of times and always have had a good experience. Always appreciate a good service. this location a couple of times and always have had a good experience. Always appreciate a good service. More

Friendly and explained in detail and kept checking back with me as they checked out my car. Didn’t leave me wondering courteous and nice with me as they checked out my car. Didn’t leave me wondering courteous and nice More

We will never use this service again.. We was told our vehicle after a scheduled appointment was worked on in between other vehicles. We were told short staffed. It took 3 days to get our vehicle back wit vehicle after a scheduled appointment was worked on in between other vehicles. We were told short staffed. It took 3 days to get our vehicle back with all parts available on day one to fix. Each day assured it would be ready.We called day 2 middle of the day and again assured the vehicle be ready by 4:30 pm. If we had not called on the way to dealership (30 min drive) to see if ready on day 2 we would not have known until we arrived. Poor service and poor updates. More

Great service as usual. Service adviser was great. Answered all my questions about what was being done to my vehicle. Vehicle was delivered in the time frame promised. Definitely recommend. Answered all my questions about what was being done to my vehicle. Vehicle was delivered in the time frame promised. Definitely recommend. More

I had warranty work done on my F350. Everything looked great until I got in my truck and it smelled like gear oil. If you don't know that smell, it's not a pleasant odor. great until I got in my truck and it smelled like gear oil. If you don't know that smell, it's not a pleasant odor. More

Quick service turnaround. Great friendly staff went out of their way to help and even offered a Lyft ride to get me to work because they didn’t have a driver available. of their way to help and even offered a Lyft ride to get me to work because they didn’t have a driver available. More

always get great service and they work with me everyone always get great service and they work with me everyone that I have talked to you in dealt with. A quiet person are very few words to say but I've a always get great service and they work with me everyone that I have talked to you in dealt with. A quiet person are very few words to say but I've always had great service respect More