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Lou Fusz Ford

Chesterfield, MO

4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

February 04, 2020

Good experience, no problems whatsoever Generally great experience. They were really busy when I came by, but they still managed to get my oil change done within a couple hours, which was ju More

by JBTWEET1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Feb 14, 2020 -

Lou Fusz Ford responded

Thank you so much for your review. We appreciate your business.

February 04, 2020

First time I have had an issue with my service In five years. Oil change/hole in tire plugged took 2 hrs and 40 minutes More

by shelleybarnes
Recommend Dealer
No
Employees Worked With
Brandon Piel
Feb 24, 2020 -

Lou Fusz Ford responded

We are very sorry for your experience and will be addressing this issue to get it fixed. We appreciate you letting us know.

February 03, 2020

Billy is awesome and did an amazing job helping me purchase my new car. Would recommend him for anyone looking. The process was smooth and easy and I felt no pressure. The deal was superb too! More

by breeves002
Recommend Dealer
Yes
Employees Worked With
Nick Prebianca, Billy Hoeflinger, Jeff Ream
Feb 24, 2020 -

Lou Fusz Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

February 03, 2020

employees the man that helped me check out and the man that did my inspection (ron Matlock) were very nice and very helpful!! communicated very respectfully and More

by kaylie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ron matlock
Feb 14, 2020 -

Lou Fusz Ford responded

Thank you so much for the review and kind words about Ron. We appreciate you business.

February 02, 2020

Great service. Quick service. Like the late afternoon and Saturday service. Rick went out of his way to explain what needs to be done and when to do it. IE: internal engine cleaning More

by RHRACH55
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Feb 14, 2020 -

Lou Fusz Ford responded

Thank you for your review. We appreciate you!

February 02, 2020

Recall Service Fast, friendly and painless! The waiting room was clean, comfortable and the coffee was freshly brewed which was nice to have first thing in the morni More

by randy.yerges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Feb 24, 2020 -

Lou Fusz Ford responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

February 01, 2020

Best dealership experience My wife and I have ever had! I highly recommend these guys when making your purchase! Thank you, Grant, for everything buddy! We love our 2020 Raptor! More

by Zach.tierney07
Recommend Dealer
Yes
Employees Worked With
Steve Gianino, Grant Woods, Jeff Ream, Jason Catlin
Feb 14, 2020 -

Lou Fusz Ford responded

Thank you so much for sharing your experience. We are so happy you have the new Raptor. It was a complete pleasure doing business with you. If there is anything you ever need please let us now. Thank you for your business!

February 01, 2020

Professional, efficient & fair I’m extremely impressed with Jerry Gritt. He is professional, courteous and cares about his customers. I drive for a living and the excess miles mean More

by JPMCGUIRE1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Feb 14, 2020 -

Lou Fusz Ford responded

Thank you so much for the kind words about Jerry. Anything you need please let us know. We look forward to seeing you again soon.

February 01, 2020

Service advisors are very helpful in getting my repairs covered by my warranty through Ford. My truck is a lemon that I bought from Dave Sinclair. Lou Fusz has been very helpful in correcting all of the More

by tsgerard0809
Recommend Dealer
Yes
Employees Worked With
Rick Dana, Joe Jerome
Feb 14, 2020 -

Lou Fusz Ford responded

We appreciate your business. Thank you so much for the review. We appreciate the opportunity to work on your vehicle.

January 30, 2020

In an out on-time! Arrived on-time and was out on-time with no hidden surprises! When you are waiting for your vehicle this is important and I have had very good succes More

by trout1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Feb 14, 2020 -

Lou Fusz Ford responded

Thank you so much for your business. We appreciate you!

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