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Lou Fusz Ford

Chesterfield, MO

4.7
2,251 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,251 reviews

February 03, 2020

employees the man that helped me check out and the man that did my inspection (ron Matlock) were very nice and very helpful!! communicated very respectfully and More

by kaylie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ron matlock
Feb 14, 2020 -

Lou Fusz Ford responded

Thank you so much for the review and kind words about Ron. We appreciate you business.

February 02, 2020

Great service. Quick service. Like the late afternoon and Saturday service. Rick went out of his way to explain what needs to be done and when to do it. IE: internal engine cleaning More

by RHRACH55
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Feb 14, 2020 -

Lou Fusz Ford responded

Thank you for your review. We appreciate you!

February 02, 2020

Recall Service Fast, friendly and painless! The waiting room was clean, comfortable and the coffee was freshly brewed which was nice to have first thing in the morni More

by randy.yerges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Feb 24, 2020 -

Lou Fusz Ford responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

February 01, 2020

Service advisors are very helpful in getting my repairs covered by my warranty through Ford. My truck is a lemon that I bought from Dave Sinclair. Lou Fusz has been very helpful in correcting all of the More

by tsgerard0809
Recommend Dealer
Yes
Employees Worked With
Rick Dana, Joe Jerome
Feb 14, 2020 -

Lou Fusz Ford responded

We appreciate your business. Thank you so much for the review. We appreciate the opportunity to work on your vehicle.

February 01, 2020

Best dealership experience My wife and I have ever had! I highly recommend these guys when making your purchase! Thank you, Grant, for everything buddy! We love our 2020 Raptor! More

by Zach.tierney07
Recommend Dealer
Yes
Employees Worked With
Steve Gianino, Grant Woods, Jeff Ream, Jason Catlin
Feb 14, 2020 -

Lou Fusz Ford responded

Thank you so much for sharing your experience. We are so happy you have the new Raptor. It was a complete pleasure doing business with you. If there is anything you ever need please let us now. Thank you for your business!

February 01, 2020

Professional, efficient & fair I’m extremely impressed with Jerry Gritt. He is professional, courteous and cares about his customers. I drive for a living and the excess miles mean More

by JPMCGUIRE1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Feb 14, 2020 -

Lou Fusz Ford responded

Thank you so much for the kind words about Jerry. Anything you need please let us know. We look forward to seeing you again soon.

January 30, 2020

In an out on-time! Arrived on-time and was out on-time with no hidden surprises! When you are waiting for your vehicle this is important and I have had very good succes More

by trout1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Feb 14, 2020 -

Lou Fusz Ford responded

Thank you so much for your business. We appreciate you!

January 29, 2020

Easy and Convenient I intend to keep my SHO a long time. Having regular the maintenance service available on Saturdays makes it easy for me to keep my Ford all Ford. More

by todd_mccandless
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Feb 14, 2020 -

Lou Fusz Ford responded

Thank you very much for your review. We agree Saturday hours are so important. Thank you so much for your time and we appreciate you!

January 27, 2020

Outstanding progress in level of customer service. From my service advisor, Joe Jerome, the professional and efficiency from Jaclyn Caragher and the cleanliness of waiting area’s were top drawer. Brian Nol More

by BILLYOUNG1941
Recommend Dealer
Yes
Employees Worked With
Jaclyn Caragher. 5 stars, Joe Jerome
Feb 14, 2020 -

Lou Fusz Ford responded

Thank you for your business! We appreciate you!

January 27, 2020

Excellent service. Brian Noles has a excellent job ln important to total service. Joe Jermone and Jaclyn Caragher are excellent additions——5 star performance by these people!!!!! More

by BILLYOUNG1941
Recommend Dealer
Yes
Employees Worked With
Jaclyn Caragher—-5star perfection , Joe Jerome
Feb 14, 2020 -

Lou Fusz Ford responded

Thank you so much for your wonderful review! We value your business. We appreciate the kind words about Brian, Joe and Jaclyn. Thank you so much for your business!

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