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Lou Fusz Ford

Chesterfield, MO

4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

January 14, 2020

Most helpful service advisor I have ever met. Made my day just by the warm welcome and thorough explanation of the service items. I'm very happy I changed the service dealership to Lou Fus. Thank you guy More

by idrees_sid
Recommend Dealer
Yes
Employees Worked With
Rick Dana, Jerry Gritt
Feb 24, 2020 -

Lou Fusz Ford responded

Thank you for the perfect star rating. We really appreciate you coming in to see us.

January 14, 2020

Lou Fusz Chesterfield Valley I had great service, with professional advisers (Rick Dana) This service center makes it very easy to get in and out with the work promised. Good team More

by christopher.schmitz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Feb 24, 2020 -

Lou Fusz Ford responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

January 14, 2020

Service It was easy to make appointment. The Tech answered all of my questions and made recommendations. The service was performed quickly and completely. More

by Painless Purchase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Feb 24, 2020 -

Lou Fusz Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

January 13, 2020

Thank you to Joe who really helped make this horrible day better. Everyone was quick and efficient, and they kept in contact the whole time. More

by stuff04
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Feb 24, 2020 -

Lou Fusz Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

January 13, 2020

Quick and easy to schedule, Joe was very helpful while I was waiting for my ride. I wouldn’t get an oil change anywhere else More

by sneathenc
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Feb 24, 2020 -

Lou Fusz Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

January 13, 2020

I have owned many Ford trucks in the past, but by far the best I’ve ever worked with are Rick, Jerry and the guys at Lou Fusz! More

by BlackOps2018
Recommend Dealer
Yes
Employees Worked With
Jamie Stocks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Dana, Jerry Gritt
Feb 24, 2020 -

Lou Fusz Ford responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

January 13, 2020

Visit was good. Everyone was pleasant to work with. Took about an hour and a half for service to be completed. As expected based on past visits More

by 123456789
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Feb 24, 2020 -

Lou Fusz Ford responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

January 11, 2020

The service team has treated me and my vehicle respectfully each time. I really appreciate being able to contact them easily by text while my car is in the shop. More

by NATURDEV
Recommend Dealer
Yes
Employees Worked With
Niky Kasman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Jerome, Jerry Gritt, Caresse Schulte
Feb 24, 2020 -

Lou Fusz Ford responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

January 10, 2020

We purchased vehicles from Lou Fusz automotive network all the time. We enjoy our experience. Rick Dana is a wonderful person to work with. Thanks again guys. More

by Cal McCline
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Feb 24, 2020 -

Lou Fusz Ford responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

January 10, 2020

Jerry was beyond helpful in getting my truck in and repaired days before the expected service date. I had called another dealership who said it would be more than a 10 days before they could get it in. More

by David
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Feb 24, 2020 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.

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