Lou Fusz Ford

Very pmeased Bery friendly helpful staff. I waited in the customer lounge and was notified when my vehicle was ready, paid the bill and was on my way. Bery friendly helpful staff. I waited in the customer lounge and was notified when my vehicle was ready, paid the bill and was on my way. More

Service appointment Jerry was great and got my car in quick and made the process easy! Jonas was great too! They both kept me updated. Would highly recommend both of them Jerry was great and got my car in quick and made the process easy! Jonas was great too! They both kept me updated. Would highly recommend both of them. More

The guys are great to work with. Joe was great to work with as always. Really appreciate the professionalism. We bring all of our vehicles to Lou Fusz. Thanks for the great service. Joe was great to work with as always. Really appreciate the professionalism. We bring all of our vehicles to Lou Fusz. Thanks for the great service. More

Great service I felt that Jerry was honest and fair and took good care of my car. He even noticed something wrong that I hadn't seen and took care of it. I wont go I felt that Jerry was honest and fair and took good care of my car. He even noticed something wrong that I hadn't seen and took care of it. I wont go anywhere else for my auto needs More

Good guys and great service. Best Ford dealer in the St Louis area. Good guys great service. Honest folks doing a great job They assist people buying cars rather than selling ca Best Ford dealer in the St Louis area. Good guys great service. Honest folks doing a great job They assist people buying cars rather than selling cars. More

Unhelpful Lou Fusz was NOT helpful...not only did no one return my call for a week but I found their team very abrasive. I went to pick-up my car and no one cou Lou Fusz was NOT helpful...not only did no one return my call for a week but I found their team very abrasive. I went to pick-up my car and no one could find my car or my keys. Their shop is dirty and I did not feel confident leaving my vehicle there for longer than a day. Once someone could find my keys, I took my car to a better dealer who confirmed my issue, charged me for the simple fix and didn’t try to take my money by the handful like Lou Fusz Ford did. As someone new to the area, I have a lot of business to give but I refuse to give it to Lou Fusz and the employees who work there. I will be buying my new ford from Sunset since they truly represent the Ford Brand. There was only one person in service that was worth my time to speak with and that was Brian, he should definitely consider moving to a ford dealer that deserves his time. More

Brandon was awesome. Tuesday was a very busy day at Lou Fusz. It was a day after two days of snow fall. I was leaving for work and discovered I had a flat tire. Triple Tuesday was a very busy day at Lou Fusz. It was a day after two days of snow fall. I was leaving for work and discovered I had a flat tire. Triple A put the spare on my car for me and I went to Fusz Ford. Brandon worked some magic and got me in and me a brand new tire within just a few hours. Exceptional customer service. More

quick and efficient Fast, convenient and helpful. My car was repaired and back on the road quickly which was appreciated. Handled through texting which enabled me to s Fast, convenient and helpful. My car was repaired and back on the road quickly which was appreciated. Handled through texting which enabled me to stay informed. More

Good people willing to give the best of them I went to Lou Fusz Ford on Caprice Dr. to perform a preventive maintenance on my Ford Explorer. I like it there because they are professionals and gr I went to Lou Fusz Ford on Caprice Dr. to perform a preventive maintenance on my Ford Explorer. I like it there because they are professionals and great guys. Since I needed a new car I payed a visit to the show room, over there were excellent people, they treat me very well and gave their best to help me take a decision between my options and bought my brand new SUV. Now I have 2 of them Thank you LF team For all your help!! have a wonderful holidays!! Gus More

Highly Recommended John was very helpful and easy to work with. The truck I wanted with the options needed was in stock and ready for immediate pickup. John was very helpful and easy to work with. The truck I wanted with the options needed was in stock and ready for immediate pickup. More