Lou Fusz Ford

Fast reliable service I came in to have my oil changed and a recall fixed and it took less time than they predicted. Good waiting area for my 2 year old and me. I came in to have my oil changed and a recall fixed and it took less time than they predicted. Good waiting area for my 2 year old and me. More

Very friendly service Dealing with this service department makes getting my maintenance easy. Super friendly staff, clear pricing, and no pressure. I highly recommend Lou F Dealing with this service department makes getting my maintenance easy. Super friendly staff, clear pricing, and no pressure. I highly recommend Lou Fusz Ford and their service department. More

Ford Truck Worked my truck in on a snow day and got me out quickly and back to work. Not sure why my app on my phone shows that I only have 37% oil life left. Worked my truck in on a snow day and got me out quickly and back to work. Not sure why my app on my phone shows that I only have 37% oil life left. More

Bad sensor and battery Disappointed that at 57,000 miles a had to replace a sensor and a battery. Jerry worked with me on the cost but can’t believe with so few miles I had Disappointed that at 57,000 miles a had to replace a sensor and a battery. Jerry worked with me on the cost but can’t believe with so few miles I had these problems. I bought a Ford this time around because we had a suburban that was a lemon, hope we are not dealing with a problem car. In our opinion a necessary part like a sensor should have been covered under warranty. We are happy that jerry worked with us on the cost but we had just spent $800 less than 2 weeks before on tires so having this sensor go out at this point was a hard pill to swallow financially More

Service The service was great Joe was very helpful and honest. I was. Very happy with the service I received. I will always bring my Truck and Fusion thanks The service was great Joe was very helpful and honest. I was. Very happy with the service I received. I will always bring my Truck and Fusion thanks More

Service Lou Fuzz performed the required maintenance on my 2015 Ford Taurus in a timely manner. Service rep Rick Dana was very courteous and answered all my qu Lou Fuzz performed the required maintenance on my 2015 Ford Taurus in a timely manner. Service rep Rick Dana was very courteous and answered all my questions satisfactorily. More

Awesome Service Always a good visit. I feel valued as a customer when I come to Lou Fusz Ford. Jerry offers great customer service. Things are done in a timely manner Always a good visit. I feel valued as a customer when I come to Lou Fusz Ford. Jerry offers great customer service. Things are done in a timely manner. More

Great Service Brian Noles goes above & beyond taking car of my family with our vehicle needs.They get me in for service when its convenient for me & gets me out the Brian Noles goes above & beyond taking car of my family with our vehicle needs.They get me in for service when its convenient for me & gets me out the door in A reasonable amount of time. Thanks Gregg Wilson More

Work was never done. I scheduled a service call for 2:30 on Tuesday. I called at 5:30 to find out that nothing was ever done because of a lack of communication and pape I scheduled a service call for 2:30 on Tuesday. I called at 5:30 to find out that nothing was ever done because of a lack of communication and paperwork not getting to the right place. I had to pick it up then and wasted almost 4 hours dropping it off and picking it up. Sorry. Most of the past service calls went well. More

Fast and efficient Left my daughter’s car for oil change and headlight replacement. An hour later they called and said it was done even though work wasn’t supposed to b Left my daughter’s car for oil change and headlight replacement. An hour later they called and said it was done even though work wasn’t supposed to be completed until the next dat!! More