Lou Fusz Ford

Doug Shelton in service. Doug Shelton in service was very helpful in getting my Ford Raptor fixed. Service department was very good and would go back again to have my truck w Doug Shelton in service was very helpful in getting my Ford Raptor fixed. Service department was very good and would go back again to have my truck worked on. More

Fast, professional and courteous Brian greeted me and confirmed the service I had requested. He came in the waiting room and let me know the coolant was needing replacement. He reco Brian greeted me and confirmed the service I had requested. He came in the waiting room and let me know the coolant was needing replacement. He recommended flushing instead of draining and why. I agreed with his recommendation. Service was completed in less time than he had estimated. I always receive outstanding courteous and professional service. More

Pleasant professional experience Time for a new car! Usually I equate that to mean another trip to see the dentist. But not this time! My wife and I walked in with no prior warning an Time for a new car! Usually I equate that to mean another trip to see the dentist. But not this time! My wife and I walked in with no prior warning and was met by Michael Salazar. We explained what we were looking for, and Michael immediately got to work. Our experience started with NO pressure to buy and ended with a very happy wife in a brand new Ford Edge Titanium! The great part about the experience was that hubby felt comfortable with the deal from the start. Expectations were laid out to Michael and he met our requirements without a lot of negotiating. Jeff Reams carried the ball through the financial discussions with the same intensity to please the Customers! We entered the showroom at 6:30pm and were tooling along in or new Edge by 9:05pm! We now have a new car - and some new friends at Lou Fusz Ford. Thanks to all! More

5 STAR I am a long time customer & have had great service from sales/service&body shop Doug Shelton handled the body work in a very professional yet friendl I am a long time customer & have had great service from sales/service&body shop Doug Shelton handled the body work in a very professional yet friendly manner. Thank you More

Smooth!!! Great service, in and out on same day I called for oil change and tire rotation. Matt was very friendly, he knew who I was when I pulled into garage. Great service, in and out on same day I called for oil change and tire rotation. Matt was very friendly, he knew who I was when I pulled into garage. More

Great service as always I brought my truck in for its schedule oil change. I dealt with Matt who was efficient, friendly, and helpful. I've been dealing Lou Fusz Ford in Che I brought my truck in for its schedule oil change. I dealt with Matt who was efficient, friendly, and helpful. I've been dealing Lou Fusz Ford in Chesterfild for many years and have been very satisfied. I never take my vehicle any where else and I buy all my trucks from them as well. My loyalty to them is as a result of good fair friendly service. More

Service Great service and ready when promised. We always return to this dealer because of the quality of services we receive as well as the friendliness of t Great service and ready when promised. We always return to this dealer because of the quality of services we receive as well as the friendliness of the staff. More

New purchase Henry Prebianca was our salesperson and he was great from the start. Henry was the first Ford salesperson to contact us , responding to our inquiry be Henry Prebianca was our salesperson and he was great from the start. Henry was the first Ford salesperson to contact us , responding to our inquiry before I was off the computer. He also followed up with a short video introducing himself and putting a name with a face. Henry is knowledgeable and enthusiastic about his products. He kept us up to date on our order and continues to work with us as we learn all the ins and outs of our car. We appreciate his knowledge, patience, and friendliness and would highly recommend anyone searching for a car contact him. Lou Fusz is fortunate to have him. More

Tires and rear end bearing rebuild. The service we received was very good. Anthony was helpful, pleasant and very efficient. The technician identified the source of an irritating noise f The service we received was very good. Anthony was helpful, pleasant and very efficient. The technician identified the source of an irritating noise from the rear section of the car and the fix worked. More

Recent new truck purchase We just purchased our second 2015 Ford from this dealership. Henry Prebianca was our sales person and he was outstanding. I outlined exactly what I We just purchased our second 2015 Ford from this dealership. Henry Prebianca was our sales person and he was outstanding. I outlined exactly what I wanted in a 2015 F150 and Henry went out of his way to find it and ensure the three add ons were in-place and ready to go on the date I chose. The entire staff at Lou Fusz Ford always does and excellent job whether it be sales or service. When we buy again it will be from this dealership and Henry. More