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Lou Fusz Ford

Chesterfield, MO

4.6
2,253 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,253 reviews

May 12, 2022

Friendly, competent and fully customer service oriented - real breeze. Rick Dana made this a very pleasant experience More

by ingo.woehrle
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Dana
May 16, 2022 -

Lou Fusz Ford responded

We appreciate you as our customer! We are happy to serve you in our store and we look forward to serving you again.

May 12, 2022

Fast , friendly , affordable and available with on time results. Would use them again on my vehicles . More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
May 16, 2022 -

Lou Fusz Ford responded

Thank you! We appreciate you, and we look forward to seeing you again!

May 10, 2022

Rick Dana, my service agent, was the only positive about my visit. I was told that my vehicle had no issues, and was working as expected. I got the Explorer home and the issue was not resolved. I gener More

by 1871jpatterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Dana...5 stars
May 11, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to bring this to our attention. We will be passing your message along to management!

May 10, 2022

Thanks again for being there when I need you. Working it into the schedule is important. Thanks Wayne More

by Wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
May 11, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review! We are happy to work with you and we look forward to seeing you again!

May 10, 2022

Everyone was professional and attentive. I was happy with my experience and would recommend dealership.. More

by athorp43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Woods, Cory Laneman, Abigail Fox
May 11, 2022 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review! Thank you for your kind words. We look forward to seeing you again!

May 10, 2022

Everything was very easy! From scheduling to dropping off my car the night before to picking up my car within 2 hours of my appointment time the next day, everything was very More

by tonywaldner2323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaclyn
May 11, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review! We are happy to work with you and we look forward to seeing you again!

May 09, 2022

Great fast service. Honest about work time. Will go above and beyond for you. Yes More

by mcgaugholivia
Recommend Dealer
Yes
Employees Worked With
Rick
May 11, 2022 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review! Thank you for your kind words. We look forward to seeing you again!

May 09, 2022

Outstanding visit once again! This one involved many service operations at my 150k+ service mark. Brandon Piel was very helpful and communicative as always. And my tech, Bryan More

by a.vosburgh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel and Bryan Mazuranic - both Five Stars!
May 11, 2022 -

Lou Fusz Ford responded

We are happy you chose our store and we look forward to seeing you again!

May 09, 2022

I arrived around 7am and was immediately meet by Brandon. He got me in and out and was very polite and professional. More

by wheelerdt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
May 11, 2022 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review! Thank you for your kind words. We look forward to seeing you again!

May 07, 2022

They were fast, friendly and very professional! The waiting area was also clean and very comfortable. More

by anniebee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
May 09, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We are happy to have you in our store and we look forward to seeing you again soon!

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