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Lou Fusz Ford

Chesterfield, MO

Overview
Reviews
4.7
2,252 Reviews
Call Dealership (636) 238-5919
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,252 reviews

February 10, 2022

Brandon is awesome! A real smooth talker for sure and great on the eyes too More

by Stpetebeach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Drazic
Report | Print
Feb 10, 2022 -

Lou Fusz Ford responded

Thank you for choosing our store. We appreciate you and hope to see you again.

February 10, 2022

They were very polite and punctual keeping to my appointment time. My only complaint is that I had a check engine light on that had cleared itself and I was still charged for the full diagnostic. More

by engine3600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
Feb 11, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We appreciate you choosing our store, and we hope to give you a five-star experience next time.

February 09, 2022

Brandon was excellent to deal with. My wife brought our vehicle in and she said he was very helpful and patient with her. More

by mikedc51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Drazic
Report | Print
Feb 10, 2022 -

Lou Fusz Ford responded

Thank you for your kind words! We look forward to seeing you in our store again.

February 07, 2022

Very satisfied with my service appointment. My truck was completed quickly and my service advisor was great. More

by danb1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name.
Report | Print
Feb 09, 2022 -

Lou Fusz Ford responded

Thank you for your kind words! We are happy to hear about your great experience, and we look forward to seeing you again!

February 02, 2022

Great service, finished the repair very quickly. Was a little difficult to find the service entrance. More

by brian.marstall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
Report | Print
Feb 04, 2022 -

Lou Fusz Ford responded

Thank you for your kind words! We are happy to serve you in our store and we look forward to serving you again!

February 01, 2022

Great service honest fast it was an all-around great experience I would go back More

by em.sanders1973
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan , Grant Woods, Jeff Ream
Report | Print
Feb 02, 2022 -

Lou Fusz Ford responded

Thank you for choosing our store. We appreciate you and hope to see you again!

February 01, 2022

Polite, professional and efficient is the best I can describe my experience at Lou Fuz Ford More

by Elvisflies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Feb 02, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review! We are happy to hear about your experience and we hope to see you in our store again.

January 31, 2022

Quick routine oil change. Great service. I have always had a great experience with everyone in the Service Department. More

by john.sollors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry in Service
Report | Print
Jan 31, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review! We appreciate you choosing our store, and we are happy to hear about your experience. We look forward to seeing you in our store again!

January 28, 2022

Appointments we’re simple and the service was great. Was able to go in and out within 1 1/2 hour. Thanks More

by FRNPLTA
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kevin Montagne
Report | Print
Jan 31, 2022 -

Lou Fusz Ford responded

Thank you for your kind words. We are happy to serve you, and we look forward to serving you in our store again!

January 27, 2022

My service rep Greg did an outstanding job. One problem was I made an appointment online and was not told that 18 vehicles were ahead of me. My car sat for 2 and a half days before I called and picked it More

by ABIEHLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg in service
Report | Print
Jan 31, 2022 -

Lou Fusz Ford responded

We appreciate you! Thank you for your kind words. We hope to see you in our store again!

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