Lou Fusz Ford

Ed harshaw was amazing. He help explain in detail on any questions I had. My service was quick, and I noticed a difference in how my truck ran. questions I had. My service was quick, and I noticed a difference in how my truck ran. More

I received excellent service from this dealership. Lauren was professional, worked within my budget and needs, and was extremely nice. I would encourage anyone looking for a nice sales person and good dealer was professional, worked within my budget and needs, and was extremely nice. I would encourage anyone looking for a nice sales person and good dealership to go see Lauren at Lou Fusz. More

The dealership followed up with suggestions based on my preferences, and the employees were very helpful. I feel like I would use them again if I needed another vehicle. preferences, and the employees were very helpful. I feel like I would use them again if I needed another vehicle. More

Prompt and easy to schedule . I had a reasonable wait time. The waiting area was clean and had coffee. And checking out was easy and free car wash is a benefit time. The waiting area was clean and had coffee. And checking out was easy and free car wash is a benefit More

When I got there at 8 am they were ready for me. Got me right in and completed the work in a very reasonable time. right in and completed the work in a very reasonable time. More

Lauren was very nice and made sure we had everything we needed for our visit. I would absolutely recommend her for you next vehicle. She is amazing! needed for our visit. I would absolutely recommend her for you next vehicle. She is amazing! More

Jerry Gritt who checked me in was very helpful and attentive. Jerry was able to keep me updated on the status of my recall repair. Text updates were useful as well. attentive. Jerry was able to keep me updated on the status of my recall repair. Text updates were useful as well. More

The transmission control module failed on our Focus and the replacement was on national backorder. No TCMs were available anywhere! Our Service Adviser, Rick Dana, kept us informed and as soon as the par the replacement was on national backorder. No TCMs were available anywhere! Our Service Adviser, Rick Dana, kept us informed and as soon as the part was inbound, Rick told us to bring the car over and they would work us in (despite a full workload). A day and half later, our Focus was ready. Big thanks to Rick, technician Bryan Mazuranic, and the Parts gang for their great work and efforts to diagnose the issue, get us a very scarce part, install it/retest, and get us back on the road. Thank you! More

Brandon peel in the service department get me well-informed called me first thing in the morning after my vehicle was dropped off and Charlie did an over and above job working on the car I highly well-informed called me first thing in the morning after my vehicle was dropped off and Charlie did an over and above job working on the car I highly recommend them to everyone More

I appreciate the immediate response and service. I have noticed a huge change in customer service and greatly appreciate it. The professionalism is shining through! keep up the great Job! noticed a huge change in customer service and greatly appreciate it. The professionalism is shining through! keep up the great Job! More