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Lou Fusz Ford

Chesterfield, MO

4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

September 02, 2021

Always get excellent service here! xxxxx xxxxxxxxx xxxx Always get excellent service here! xxxxx xxxxxxxxx xxxx xxxxx xxxxxx xxxxx xxxxxxx x x xx xx x xx x x x xxxx xx xxxx xxxxxxxxx More

by rhonda_63366
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed one of the service managers
Sep 03, 2021 -

Lou Fusz Ford responded

Thank you for the review, Rhonda! We appreciate you!

September 02, 2021

Service Advisor Ed Henshaw was very friendly and helpful. He explained to me the service to be performed on my Explorer and also clarified an additional service question that I had. More

by robert.oldani52
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ed Henshaw
Sep 03, 2021 -

Lou Fusz Ford responded

We appreciate your review and your kind words about Ed! We look forward to seeing you again!

September 02, 2021

Appreciate the service. There was an open item that was not addressed, so I had to return, but it was promptly handled and resolved. Thank you More

by rob_lgc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Sep 03, 2021 -

Lou Fusz Ford responded

Thank you for the review, Rob! We are happy to hear that your situation was handled and that you were satisfied! We hope to serve you again in the future!

September 01, 2021

Ed harshaw was amazing. He help explain in detail on any questions I had. My service was quick, and I noticed a difference in how my truck ran. More

by edharshaw2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept, Ed harshaw
Sep 02, 2021 -

Lou Fusz Ford responded

Thank you for the review! We value you and hope to see you back again!

August 27, 2021

I received excellent service from this dealership. Lauren was professional, worked within my budget and needs, and was extremely nice. I would encourage anyone looking for a nice sales person and good dealer More

by phillips3317
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Sutter
Aug 30, 2021 -

Lou Fusz Ford responded

Lauren is awesome, and we appreciate your kind words! Thank you for the review and we hope to see you back in the future!

August 25, 2021

Prompt and easy to schedule . I had a reasonable wait time. The waiting area was clean and had coffee. And checking out was easy and free car wash is a benefit More

by wmt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Aug 30, 2021 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review, and we look forward to seeing you again!

August 25, 2021

The dealership followed up with suggestions based on my preferences, and the employees were very helpful. I feel like I would use them again if I needed another vehicle. More

by davepagano1023
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Drazic, Lauren Sutter
Aug 30, 2021 -

Lou Fusz Ford responded

Thank you for the kind review Dave!

August 25, 2021

When I got there at 8 am they were ready for me. Got me right in and completed the work in a very reasonable time. More

by INTOXTIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt 5 STAR
Aug 30, 2021 -

Lou Fusz Ford responded

Thank you for the review! We appreciate you taking the time to talk about our store! We appreciate you!

August 24, 2021

Lauren was very nice and made sure we had everything we needed for our visit. I would absolutely recommend her for you next vehicle. She is amazing! More

by krystlemarler1999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Sutter
Aug 24, 2021 -

Lou Fusz Ford responded

We appreciate your business and your recommendation of Lauren! She will be happy to hear this, and we hope to work with you again in the future!

August 19, 2021

Jerry Gritt who checked me in was very helpful and attentive. Jerry was able to keep me updated on the status of my recall repair. Text updates were useful as well. More

by dboyd22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt 5 stars
Aug 23, 2021 -

Lou Fusz Ford responded

Thank you for your review. We appreciate your business!

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