Lou Fusz Ford - Service Center

Fantastic again! My new 2017 platinum Fusion was damaged on the right rear fender. so I took it to Lou Fusz Ford where I purchased it in Chesterfield to have it repair My new 2017 platinum Fusion was damaged on the right rear fender. so I took it to Lou Fusz Ford where I purchased it in Chesterfield to have it repaired. From the man (Doug) who wrote up the estimate to the time I picked it up (Doug again).after it had been repaired to driving it home, I was treated with respect and professionalism. You can not expect more than that. Also I would like to thank Dan Hoeflinger for his part in making it a top notch experience. More

Car inspection, oil change and 30,000 mile check up My husband and I are very pleased with the excellent service. We have now both over the last 11yrs 3 vehicles. Thanks for your service! My husband and I are very pleased with the excellent service. We have now both over the last 11yrs 3 vehicles. Thanks for your service! More

Great service, service people and office people! I have been dealing with Lou Fusz in Chesterfield since 1993 and I would not hesitate to recommend them to anyone! Brian Noles is always so helpful a I have been dealing with Lou Fusz in Chesterfield since 1993 and I would not hesitate to recommend them to anyone! Brian Noles is always so helpful and the office staff are so friendly and courteous. I never have to worry about having to take the car back because it wasn't repaired right the first time. Rita Shotwell More

Oil change & new battery Anthony my service adviser met me in service drive checked mileage, wrote me up and I was ready to go...yea! He asked me if I needed transportation w Anthony my service adviser met me in service drive checked mileage, wrote me up and I was ready to go...yea! He asked me if I needed transportation which I didn't... But nice to know for future. About 20 minutes later he calls my cell phone and gives me results of battery test, quoted the price, I agree and in 3-4 hours I am driving out the parking lot. More

Job and Communcation well done. We have our fleet maintained at Lou Fusz Ford and can't be happier. They are usually one day of service and communicate any problems found quickly. We have our fleet maintained at Lou Fusz Ford and can't be happier. They are usually one day of service and communicate any problems found quickly. More

Excellent Service. Anthony carefully listened to my service request and provided expert advice. After the service tech performed his dionogstic Anthony called to explain Anthony carefully listened to my service request and provided expert advice. After the service tech performed his dionogstic Anthony called to explain what needed to be repaired and the cost. I appreciated the honest assessment. Repairs were completed to my satisfaction and I could not have been more pleases. More

Service I called for an estimate to change plugs on my F150. Speaking with Matt I felt assured that the service would be completed properly. I did a nite d I called for an estimate to change plugs on my F150. Speaking with Matt I felt assured that the service would be completed properly. I did a nite drop and received a call in the morning that the truck was ready, with no surprises. I met Matt at his desk and he ask if I had any questions. The ladies at the pick up desk were friendly and also thanked me for my business. I am very pleased with service and I am a return customer. More

Great Car Company I 've never had an unhappy experience here, always polite , professional and prompt service. This was the first car I ever bought at 68 yrs old and i I 've never had an unhappy experience here, always polite , professional and prompt service. This was the first car I ever bought at 68 yrs old and it was a huge decision. I told Henry my 3 sons would be counseling and helping me decide , which they didn't ! They said "Mom! It's Fusz, what's to decide? " More

Air bag sensor repair My '05 Ford Ranger had recalls on both air bag sensors. Although it took quite a while for both to be in stock, I was able to get the truck in quickly My '05 Ford Ranger had recalls on both air bag sensors. Although it took quite a while for both to be in stock, I was able to get the truck in quickly and at a time that was convenient for me. Repair was about an hour faster than expected. Matt Niederhauser was the service advisor who worked with me. Very courteous and respectful, a real asset to your organization. More

Excellent Service Service Department is top notch. Very accommodating and Friendly advisors. I don't take my Ford anywhere else, and prices are better than you can find Service Department is top notch. Very accommodating and Friendly advisors. I don't take my Ford anywhere else, and prices are better than you can find anywhere! More