1,612 Reviews of Lou Fusz Ford - Service Center
You set up my appointment unbelievably quick. I waited for my vehicle and it was done in 34 minutes. Thank you for keeping your end of the deal. I will be back! I waited for my vehicle and it was done in 34 minutes. Thank you for keeping your end of the deal. I will be back! More
Very professional and helpful! My vehicle was ready when promised and my invoice matched the estimate which I was given prior to the work started. My vehicle was ready when promised and my invoice matched the estimate which I was given prior to the work started. More
Jaclyn in service was great to work with, she did her best to insure my repair was handled as quickly as possible best to insure my repair was handled as quickly as possible More
I scheduled an appointment for 10 o’clock and was still placed on a waiting list. I waited until about 1:15 pm to the my brake fluid hoses replaced because there was a recall. I still don’t understand the placed on a waiting list. I waited until about 1:15 pm to the my brake fluid hoses replaced because there was a recall. I still don’t understand the point of making an appointment if I still have to wait for 3 hours. More
Lou Fusz Ford, Chesterfield is now our dealership to service our car. Super easy and fast to book appointments. Rick did a great job keeping me informed, he was excellent at explaining what would be don service our car. Super easy and fast to book appointments. Rick did a great job keeping me informed, he was excellent at explaining what would be done and very close to the time frame stated for pick up. Excellent service. More
I live 2 hours away in Cape Girardeau and drive to this dealership to service our vehicle. The dealership in our town does not have the best reputation and will not trust them. Everyone at Lou Fusz in Ches dealership to service our vehicle. The dealership in our town does not have the best reputation and will not trust them. Everyone at Lou Fusz in Chesterfield Valley are very nice and easy to work with. It is great they have rental cars available to and provide a text to stay informed and ask questions while servicing our vehicle. We always knew up front the status and cost and nothing proceeded until receiving approval by us. We will continue to use this dealership for all of our vehicle service needs. Thank you for your great service! More