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Lou Fusz Ford - Service Center

Chesterfield, MO

4.6
1,612 Reviews

1,612 Reviews of Lou Fusz Ford - Service Center

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January 20, 2024

Very polite and informative of my situation. Gave great advice and information for proper care and warnings for my vehicle. Will definitely be back. More

by Kevin_meyer_19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon is the service department
Jan 22, 2024 -

Lou Fusz Ford responded

Thank you for the kind words! We look forward to seeing you again soon!

January 18, 2024

Casual maintenance done right Brandon was very helpful in my efforts to contact VIP Thanks More

by Bryan
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 19, 2024 -

Lou Fusz Ford responded

We're thrilled to hear about your experience with Brandon! We look forward to seeing you again!

January 17, 2024

This dealership has been easy to work with & gets the job done quickly. I really appreciated the valet service. More

by mrsfletch443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Montagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Stocks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Lou Fusz Ford responded

We're happy to hear about your experience with us, especially with the valet service! We hope to see you again in the future!

January 16, 2024

Great Great experience It was a great experience working with Brandon. He kept me in the loop More

by zacheriah.james
Recommend Dealer
Yes
Employees Worked With
Brandan
Jan 18, 2024 -

Lou Fusz Ford responded

We're happy to hear about your great experience with Brandon! We appreciate your kind words!

January 16, 2024

Luke is very helpful and has gone out of his way to get answers for me! The service department weee very friendly also More

by michelle_spies
Recommend Dealer
Yes
Employees Worked With
Luke Hardin
Jan 16, 2024 -

Lou Fusz Ford responded

We're happy to hear about your experience with Luke! We appreciate your kind words!

January 16, 2024

Brandon is always cordial, honest, and professional. Brandon lets me know when my vehicles' scheduled maintenance are coming up and informs me of the most economical way to keep my vehicles up to date. More

by davefuegner
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Jan 16, 2024 -

Lou Fusz Ford responded

Brandon is a wonderful asset to our team! We're happy to hear about your experience with him!

January 16, 2024

Customer service was great. The surface was good. Timing was also fine I would like for them to turn the TV down in the waiting room. It's very loud and distracting. More

by Angie M
Recommend Dealer
Yes
Employees Worked With
Jaclyn
January 16, 2024

Customer service representative Branden Peil was great to work with. Very professional and kept me informed on the status of the car. More

by CarolB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Peil
Jan 18, 2024 -

Lou Fusz Ford responded

Brandon always provides top-notch service to all of our customers! We're glad to hear about your experience with him!

January 15, 2024

It was a very good experience. Brad was extremely helpful and provided wonderful service. They were very friendly More

by JOHN.SPYERS
Recommend Dealer
Yes
Employees Worked With
Brad
Jan 16, 2024 -

Lou Fusz Ford responded

We're happy to hear about your experience with Brad! Thank you for choosing Lou Fusz Ford!

January 15, 2024

Great Great. .. 14 more words Fine.. ten more words Word Word Word Word Word Word to your mother More

by mvj63049
Recommend Dealer
Yes
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