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Lou Fusz Kia
St. Louis, MO
4,734 Reviews
Kia automotive dealer located in the center of the St. Louis area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,734 reviews
February 21, 2019
Repair I think I was over charged was going to call today had 1 ballpoint and 2 U joints fixed got the call at About 12:30 truck was done at five and was cha I think I was over charged was going to call today had 1 ballpoint and 2 U joints fixed got the call at About 12:30 truck was done at five and was charged $1151.45 for labor of $250.00 a hour? Can’t be correct I always go back to the dealer for my repair work but I am rethinking this More
by craig.dehart
Verified CustomerEmployees Worked With
Zack Lentz
February 20, 2019
Wonderful Even though I was the for around 5 hrs, everybody was very attentive and apologetic about the wait and in the end everything worked out and I left wit Even though I was the for around 5 hrs, everybody was very attentive and apologetic about the wait and in the end everything worked out and I left with my New Car!! More
by rogers6740
February 20, 2019
Awesome The staff is awesome! They worked very hard to help with my car buying needs. This was the best and easiest car buying experience. I will recommend The staff is awesome! They worked very hard to help with my car buying needs. This was the best and easiest car buying experience. I will recommend this dealer to everyone! More
by nichole.medsker
February 19, 2019
I appreciated being kept up on the status of my repair. I had what I thought would be a minor repair that wound up taking a long time for various reasons such as sending away for parts for an older vehicle. I had what I thought would be a minor repair that wound up taking a long time for various reasons such as sending away for parts for an older vehicle. However Sam and Dave kept me and my insurance man updated. The repair was beautiful. More
by nancyvalko
Employees Worked With
Dave and Sam at Lou Fusz collision center
February 19, 2019
Amazing Service Our visit was super quick and everyone was helpful and friendly. Kris went out of his ay to make this car work for my budget, and this was the only ca Our visit was super quick and everyone was helpful and friendly. Kris went out of his ay to make this car work for my budget, and this was the only car I looked at that I fell in love with, so I really appreciate everyone’s hard work. We were in and out, test drive included in less than an hour. Amazing work, would recommend. More
by shaennamccumber
Employees Worked With
Kris Portnoy
February 18, 2019
Easy purchase Great team! Great price, they worked hard to meet my needs for a business purchase, The Soul is a perfect care for my business. Would recommend! Great team! Great price, they worked hard to meet my needs for a business purchase, The Soul is a perfect care for my business. Would recommend! More
by H3CapitalRealEstate
Employees Worked With
Kris Portnoy
February 18, 2019
Outstanding!! Quick and painless. In and out in an hour. Extremely friendly staff. The appointed sales guy even took the time to show my wife all the features and h Quick and painless. In and out in an hour. Extremely friendly staff. The appointed sales guy even took the time to show my wife all the features and how to use them. More
by sydsoph08
February 18, 2019
Great service I had great conversation with staff through computer and texting before going in to the shop. They answered my questions quickly and were working with I had great conversation with staff through computer and texting before going in to the shop. They answered my questions quickly and were working with me on scheduling an appointment that fit my needs. Once at the shop every one was friendly and took time to show me all the features in the vehicle I bought. More
by Cyndi
February 15, 2019
Lou Fusz Creve Coeur Service is AWESOME The service team is ALWAYS extremely accommodating when either of the THREE Kia vehicles we currently own (all purchased from the Creve Coeur location The service team is ALWAYS extremely accommodating when either of the THREE Kia vehicles we currently own (all purchased from the Creve Coeur location) needs service). The mechanics are experts and keep our vehicles road ready. The service advisors ALWAYS get us in and answers any questions we have. Recently, Zach and Lucas in particular, went above and beyond to provide exceptional service. My 2012 Sorento needed over $2500 in repairs, but I LOVE my truck!!! Zach told me what had to be addressed immediately, and what could wait. It took three service visits to complete the work. My ride home showed up about 20 minutes past closing the night I dropped my truck off for that last service. Lucas volunteered to stay with me, never making me feel rushed or a bother. Bottom line. As a woman dealing with auto services, the Creve Coeur Lou Fusz service team individually and as a whole are standouts locally and beyond. I trust and appreciate them immensel??😉 More
by D_UCHESS08
Employees Worked With
Other Employees :
Zack Lentz, Kevin Derleth, Nicci Pollard, Lucas Sellers
February 15, 2019
Great Service Always helpful; always a pleasant experience! Whether it's diagnosing/fixing warranty issues or regular maintenance, Kevin and Zach do a great job! T Always helpful; always a pleasant experience! Whether it's diagnosing/fixing warranty issues or regular maintenance, Kevin and Zach do a great job! Thank you, both! More
by redjr0873
Employees Worked With
Zack Lentz, Kevin Derleth
