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Andrew Stumm
Andrew Stumm at Lou Fusz Kia

Andrew Stumm

Service Manager

Lou Fusz Kia

1025 N Lindbergh Blvd
St. Louis, MO 63132

4.6
268 Reviews
4.6

268 Reviews

Write a Review

Dealership Experience

16 yrs, 1 mo

Industry Experience

16 yrs, 1 mo

Specialties & Trainings

Fully Kia Certified

268 Reviews of Andrew Stumm

April 10, 2024

Dealership Rating
Employee Rating

I was in and out in less than 30 minutes. Great experience and totally painless More

by joe.burris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jared Kloempken, Mike Feinstein, Adam Berry

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Apr 16, 2024

Lou Fusz Kia responded

We're glad that your experience with us was a painless one!

March 26, 2024

Dealership Rating
Employee Rating

Love this Dealership! They are great from Sales to Service! The employees there are friendly and always try to get what the customer wants!! It is my favorite place to ca More

by ann.fitzgerald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Kloempken, Jake Degenhardt, Michael Wands, Mike Feinstein, Josh Hough, Shirley Weir, Adam Berry , Kevin Derleth-

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Mar 29, 2024

Lou Fusz Kia responded

We appreciate the kind words! Thank you for choosing Lou Fusz!

February 23, 2024

Dealership Rating
Employee Rating

Wonderful customer service, quick and efficient. Great at explaining anything that you may have questions on. More

by 84heatherl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack

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Feb 23, 2024

Lou Fusz Kia responded

Thank you for the kind words!

January 30, 2024

Dealership Rating
Employee Rating

everything was great, i dont have 15 words in mind to do this thank you More

by kbjones99
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Kloempken, Tracy Chavers, Adam Berry

Helpful
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January 24, 2024

Dealership Rating
Employee Rating

Everyone is very professional and the service is always excellent. The staff really know their stuff More

by gtoguy1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Kloempken, Adam Berry , Kevin Dereleth. Zack Lentz

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Jan 24, 2024

Lou Fusz Kia responded

Thank you for the kind words! We're happy to hear about your experience with us!

January 07, 2024

Dealership Rating
Employee Rating

Lou Fusz service is the best, they always go out of their way to take care of their customers. More

by MEDLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandi Hertweck

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Jan 08, 2024

Lou Fusz Kia responded

We're delighted that you had such a wonderful time with us! Thank you very much for sharing your nice words. We appreciate your support and can't wait to see you again in the future!

December 09, 2023

Dealership Rating
Employee Rating

The pickup service was punctual and the dealership driver was very friendly. I would highly recommend trying the concierge service. More

by crawelc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Dec 11, 2023

Lou Fusz Kia responded

We are thrilled to hear about the outstanding experience you had at our store. Our dedicated team consistently works to guarantee customer satisfaction. We eagerly look forward to the chance to serve you again!

December 01, 2023

Dealership Rating
Employee Rating

Everything went great and the service was excellent and everyone is very friendly I love to bring my car to get service there More

by cathyjern314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Kloempken, Mike Feinstein, Tracy Chavers, Adam Berry

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Dec 01, 2023

Lou Fusz Kia responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again!

November 19, 2023

Dealership Rating
Employee Rating

Another great job, the service team is the best they always go out of their way and take care of their customers. More

by MEDLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Derleth, Brandi Hertweck

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Nov 21, 2023

Lou Fusz Kia responded

We are delighted you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

October 28, 2023

Dealership Rating
Employee Rating

Absolute worst service. Rip off. Treated disrespectfully. Will never go back. Staff doesn’t care about customers. More

by ashleymccullough31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
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Oct 30, 2023

Lou Fusz Kia responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

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