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Lou Fusz Kia

St. Louis, MO

4.6
4,720 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,720 reviews

January 09, 2019

Excellent service Quick professional service, friendly environment. Zack is awesome and a pleasure to work with always goes the extra mile to insure I am completely sat More

by BJOHUNTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
January 09, 2019

Fixed Quickly Early appt, Quick, easy communication through text. Found a problem . Lentz and Harris had it fixed before I could get to work. I was able to pay eas More

by DTHILL129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Harris Tech, Zack Lentz
January 07, 2019

Consistently Great Service! The Service Department at Lou Fusz Kia has never let me down. They stay on top of things with my car and get any needed service done quickly! Plus, More

by MMCullum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
January 07, 2019

Very unpleasant My appointment as at 7:30 am for just an oil change and wasn't done until 9am. The lady at the front dest in the service area was very rude. I will ne More

by kelseymergenthal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nichole Derleth, Nicci Pollard
Jan 22, 2019 -

Lou Fusz Kia responded

I'm so sorry your appointment took to long. I agree that the wait was too long for an oil change. That is not the normal for us. I would like to offer you a free oil change and rotate to make this right. Please reach out to me with any questions. Thank you Andy Stumm 314-595-2940 astumm@fusz.com

January 04, 2019

Another flat tire Fixed my flat tire while I waited. Still do not know what that metal item was that was stuck in my tire! Used road side assistance to get tire chang More

by CHERYL.DOYON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
January 04, 2019

Top Notch Service! Always friendly and fair, fixed right the first time! Top notch service from Kevin Derleth.......Highly recommend to any Kia owners regardless of wher More

by Ed J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
January 03, 2019

Great as always! I always go to Lou Fusz for service and maintenance on my car. Their service never dissapoints! I have the reassurance that everything was done prop More

by Jenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
January 03, 2019

Routine service on my Kia Another great service experience.dealing with your service personnel. They gave me excellent advice on how to keep my 2016 Kia in perfect operating or More

by KARLREIDSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
January 02, 2019

good explanation of trouble areas needing attention/repair. I actually came in for an oil change, but ended up having some repair work done. The service manager/Andy Stumm and mechanic/Chris Jones pointed out More

by Rich D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Jones
January 02, 2019

Great service Another great service appointment with the Fusz Kia folks.It’s always done when promised and a great staff to work with. I will be going back again so More

by moserjohn902
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Zack Lentz, Kevin Derleth, Lucas Sellers
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