Lou Fusz Kia

Not happy Purchased my 2016 Kia Sedona SXL at the end of May 2016. I thought I was buying a "new" car, but after I got home noticed that I had over 4000 miles o Purchased my 2016 Kia Sedona SXL at the end of May 2016. I thought I was buying a "new" car, but after I got home noticed that I had over 4000 miles on the vehicle. Before we left the dealership, Joe Lehne, our sales rep showed us all of the features of the car. He did a great job, was friendly and knowledgeable. When we got to the GPS Navigation system it did not work. Found that someone took the SD card out of the unit. He told us to bring it back the beginning of next week they would fix it. My wife took it in and they couldn't fix it - wrong VIN number associated with the SD. Brought the car back a few days later to have the GPS fixed per their advice. Could not get to work. They ordered a new SD card. About 8 days later unit fixed. Brought car home and started playing with the GPS to load addresses into the unit. Tried to add addresses for my kids in Imperial and Herculaneum, Missouri - GPS can't find the addresses. Tried adding addresses for friends in the city of St. Louis, works fine. Seem's like you always have to wait to get someone to call you. If you're planning to buy a Kia Sedona and if it has navigation in it, but doesn't work - Run as fast as you can. They are a great dealership when you haven't paid for the vehicle but after they receive the check the problems begin. More

Service department I love bringing my Kia Forte to Lou Fusz for warranty work or oil changes. It's the most enjoyable experience I've had at the mechanic. I always feel I love bringing my Kia Forte to Lou Fusz for warranty work or oil changes. It's the most enjoyable experience I've had at the mechanic. I always feel as though I'm in good hands with Andy, my service manager. And you can't find a more comfortable waiting room with a selection of beverages and nice chairs to relax in while watching TV and waiting for your vehicle. I bring my Kia here all the way from South St. Louis because I prefer not to use the Kia dealership that is closer to my house. I trust Lou Fusz. More

A wonderful experience and it was a really fast process . Mike was our salesman and he made our experience a nice on. He was very helpful and provided us with a lot of information and keep us informed as t . Mike was our salesman and he made our experience a nice on. He was very helpful and provided us with a lot of information and keep us informed as the buying process was started. More

Great New Car Buying Experience Great new car buying experience without a lot of the run around and hassles that other dealerships seem to get in their own way with. Mike Carroll hel Great new car buying experience without a lot of the run around and hassles that other dealerships seem to get in their own way with. Mike Carroll helped me get exactly the car I was looking for and on my way shortly thereafter. More

A great experience! Went to Lou Fusz Kia intending to purchase a new Sorento, but after discussing several options with my salesperson, Mike Cerva, I decided to lease ins Went to Lou Fusz Kia intending to purchase a new Sorento, but after discussing several options with my salesperson, Mike Cerva, I decided to lease instead. Mike thoroughly explained all the pros and cons and was extremely helpful in getting past the paperwork and into my new Sorento. He even walked me down to the Service Department to set up an initial appointment for an oil change. Thanks Mike, great job! Art B. More

We love Lou Fusz! Steve Bedell was so patient and explained everything completely that my husband and I felt very happy with our new 2016 Kia Soul purchase. Steve was Steve Bedell was so patient and explained everything completely that my husband and I felt very happy with our new 2016 Kia Soul purchase. Steve was very kind and took extra time to make us very confident. I will recommend him and Lou Fusz to all our friends. And it was a lot of fun working with him! Thanks again. More

THE SERVICE DEPT I appreciate the service I receive at Lou Fuse Kia my first of contact is the Service Advisors always so accommodating and helpful. My last visit SHE I appreciate the service I receive at Lou Fuse Kia my first of contact is the Service Advisors always so accommodating and helpful. My last visit SHELBY really went above my expectation to help me so I say THANK YOU THANK YOU More

Great Experience! Great experience at this dealership! Wouldn't go anywhere else to buy a vehicle in the future. Worked with Joe Lehne, and he was very patient and help Great experience at this dealership! Wouldn't go anywhere else to buy a vehicle in the future. Worked with Joe Lehne, and he was very patient and helpful. All of our options were explained to us very clearly. More

Always a Good Experience Everyone in the service department is great! Sam helped with our last visit. Service has always been a good experience. Talked to Mike Carroll Everyone in the service department is great! Sam helped with our last visit. Service has always been a good experience. Talked to Mike Carroll also. More

Service Dept- My compliments to everyone in the Lou Fuse service dept. My Kia Cadenza was in for its regular service "check up". It was a wonderful experience. A My compliments to everyone in the Lou Fuse service dept. My Kia Cadenza was in for its regular service "check up". It was a wonderful experience. Andy and Carl are the individuals I dealt with. I had to leave the car there for most of the day, so they can service it. Carl was kind enough to shuttle me from the dealership to my home and back. I appreciate each and every person that I interact with, there. Great people. More