Lou Fusz Kia - Service Center

Great customer service and speed in executing all the car needs, including tire rotation and computer checks needs, including tire rotation and computer checks More

Service was fast, efficient, and clear. I'm pretty sure it was a user error situation but they took me seriously and got me in and out in no time. I'm pretty sure it was a user error situation but they took me seriously and got me in and out in no time. More

I thought the service center was good. The most significant differences in Lou Fusz Kia and another Kia service center I have experience with were comprehensiveness of the multi-point che The most significant differences in Lou Fusz Kia and another Kia service center I have experience with were comprehensiveness of the multi-point check and invoicing. At Lou Fusz, multi-point inspection was stated to be done and the invoice was vague. The invoice total actually varied from what I paid. At the other Kia service center, a video of the vehicle check is provided, as well as multi-point checklist, and invoices were more detailed. Overall though, Lou Fusz has good friendly staff and a comfortable customer waiting area. More

I was quite surprised that the dealership is charging a 3% on credit cards. I didn’t learned this until I was paying for the work done. I was prepared to use a credit card, but had to switch my payment me 3% on credit cards. I didn’t learned this until I was paying for the work done. I was prepared to use a credit card, but had to switch my payment method which put me on a different position. More