Back

Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,556 Reviews

2,556 Reviews of Lou Fusz Kia - Service Center

Sort by
June 14, 2022

The dealership was clean and a warm environment and my service agent name Nicci was good at her job plenty of refreshments. More

by JP333955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci
Jun 16, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to bring this to our attention. We will be passing your message along and we hope to see you again.

June 14, 2022

My experience was excellent! Everyone was informative, courteous and professional. Zack treated me with respect and dignity! I HIGHLY recommend Lou Fusz Kia to everyone More

by sand.whitman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
Jun 16, 2022 -

Lou Fusz Kia responded

Thank you! We are happy to have you as our customer and we hope to see you again!

June 14, 2022

Great customer service. Started my scheduled service promptly and discussed all the available options beforehand. Addressed all my issues and helped me come up with a plan o More

by nishij16
Recommend Dealer
Yes
Employees Worked With
Nicole and Zack
Jun 16, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

June 14, 2022

friendly and knowledgeable customer service. The technicians were quick. the customer lounge was clean and comfortable. More

by WILLTECH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madelyn Randazzo
Jun 16, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

June 14, 2022

Always an outstanding experience and great customer service - everyone is very accommodating and extremely helpful. More

by amyflores600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Lou Fusz Kia responded

Thank you! We are happy to have you as our customer and we hope to see you again!

June 13, 2022

The staff at Lou Fusz are amazing. They explain what needs to be done and doesn't push repairs just to add costs. I would highly recommend bringing any vehicle to them. More

by Kia Fan 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack and Kevin
Jun 16, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

June 11, 2022

Very efficient. Service done appropriately and usually in reasonable amount of time. Friendly and informed staff. More

by kenweintraub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Cody
Jun 13, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

June 11, 2022

KIA was able to get me in quickly to solve my problem before I needed to go on a road trip the next day. More

by MERSMANM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 13, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

June 10, 2022

Kevin and Service Dept. has always helped me for I know he will be honest and tell me what I need More

by mrsb3939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin in service department
Jun 10, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

June 10, 2022

The service advisor, Zach, was great! He wa get knowledgeable. Also, I love the price of repair. More

by rayvon1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Jun 13, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

...
118
...