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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,583 Reviews

2,583 Reviews of Lou Fusz Kia - Service Center

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March 28, 2022

I’m always treated with respect and professionalism. Always a good experience Thank you for a clean and comfortable waiting room More

by roses99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 01, 2022 -

Lou Fusz Kia responded

We are happy to serve you in our store, and we look forward to serving you again.

Apr 01, 2022 -

roses99 responded

Thanks for having such wonderful people working for you.

March 28, 2022

Everything was taken care of, that requested when I arrived at the dealership. I appreciated the professional at Lou Fusz Kia. More

by iam572003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Apr 01, 2022 -

Lou Fusz Kia responded

Thank you! We are happy to hear about your experience in our store, and we look forward to seeing you again!

March 27, 2022

I appreciated being waited upon my appointment as scheduled & getting a free car wash, thanks More

by michaelg.evans47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Poullard
Mar 28, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We appreciate you and we look forward to seeing you in our store again!

Mar 29, 2022 -

michaelg.evans47 responded

I hope that all of the most recent repairs will keep driving safely, until my next service appointment. Thank you!!!

Mar 29, 2022 -

michaelg.evans47 responded

I did.

March 27, 2022

The car wash was not very good particularly the windows, I did not get a very good explanation about the dashboard controls. The service personnel were very polite. More

by djfvicar
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Davenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Lou Fusz Kia responded

We appreciate you choosing our store. We are happy to serve you and we look forward to serving you again!

March 26, 2022

Service team is friendly, helpful and very knowledgeable. I feel safe when they check my car More

by Mimi619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 28, 2022 -

Lou Fusz Kia responded

Thank you for your kind words. We look forward to seeing you in our store again!

March 24, 2022

The guys I first see when driving in are always spectacular. Zack has once again amazed me! More

by JACKSONRACHELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack - service dept
Mar 25, 2022 -

Lou Fusz Kia responded

Thank you for your kind review of our store. We are happy to serve you and we look forward to serving you again in the future!

March 23, 2022

Another job well done very quickly Staff always goes out of their way to take care of their customers. More

by MEDLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Mar 25, 2022 -

Lou Fusz Kia responded

We are happy to hear about your great experience in our store. We are happy to serve you and look forward to serving you again.

March 23, 2022

Appointments run on time. Staff is knowledgeable and helpful. Everyone looks happy to be there. I love getting a car wash with my service appointments! More

by VM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Warren
Mar 25, 2022 -

Lou Fusz Kia responded

We appreciate you. Thank you for choosing our store, and we look forward to seeing you again!

March 22, 2022

Great overall experience. ..quick, facilities were great, and my car was returned both washed and vacuumed. More

by tylerb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Mar 25, 2022 -

Lou Fusz Kia responded

Thank you! We appreciate your kind words and we hope to see you again!

March 22, 2022

Very helpful with all attention on the customer and getting us in and out in a timely manner. Love the extra that Lou Fusz offers. More

by Denise nicolay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
Mar 25, 2022 -

Lou Fusz Kia responded

We appreciate you choosing our store. Thank you for you kind words.

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