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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,583 Reviews

2,583 Reviews of Lou Fusz Kia - Service Center

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January 31, 2022

Brandi met me at my car and was courteous, knowledgeable & efficient. She communicated well with me regarding the service issues. I was very pleased with the service on my car as well. More

by CLP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Hertweck
Jan 31, 2022 -

Lou Fusz Kia responded

We appreciate your kind words. Thank you for choosing Lou Fusz, and we look forward to seeing you again in the future!

January 31, 2022

My appointment for an oil change and was greeted at my car when getting out. Went over my appointment and waited in a clean spacious waiting room. Work was done timely and on my way. No pressure with add More

by DKWHELAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer
Jan 31, 2022 -

Lou Fusz Kia responded

Thank you for your kind words. We are happy to serve you, and we look forward to serving you in our store again!

January 31, 2022

we having been using Lou Fusz Kia for service for the entire life of our 2013 Kia Sorento. They have always treated us very well and been prompt. We trust them with the needed maintenance and repairs! More

by RBELFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Degenhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review! We appreciate you choosing our store, and we are happy to hear about your experience. We look forward to seeing you in our store again!

January 30, 2022

Call to set up my appointment and ask about another problem I had and they said it would be fixed when I came in and it was handled very professionally More

by meanmaw414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Cody
Jan 31, 2022 -

Lou Fusz Kia responded

Thank you! We appreciate you and your business in our store. We are happy to serve you and we look forward to seeing you in our store again!

January 30, 2022

This was my first service ever at KIA. I had a great experience. I will be taking it to Lou Fusz from here on out. The service department was fast and very friendly. More

by CUPCAKE3086
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 31, 2022 -

Lou Fusz Kia responded

We appreciate your kind words. Thank you for choosing Lou Fusz, and we look forward to seeing you again in the future!

January 27, 2022

Appointment took a little longer than I thought it should, but employees were pleasant and checked in on me. More

by matthewcain7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hough
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Lou Fusz Kia responded

Thank you for your kind words. We appreciate you taking the time to leave us a review, and we hope to see you in our store again!

January 26, 2022

The service department is great as always. They never fail to get me in and out in a timely manner. Nicci Pollard was wonderful. She helped me to understand what was going on with my Kia. More

by RayHarvey0
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Jan 27, 2022 -

Lou Fusz Kia responded

We appreciate you. Thank you for choosing our store and we look forward to serving you again!

January 26, 2022

Always great service even though I rarely need to go there for repairs or service More

by DEMMONS1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci
Jan 27, 2022 -

Lou Fusz Kia responded

Thank you! We appreciate you and hope to see you again!

January 26, 2022

greatly appreciate the prompt attention I received. my wait for my auto was shorter then I expected More

by piscesmotherof4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz was great once I got to his desk in person
Jan 26, 2022 -

Lou Fusz Kia responded

We appreciate you coming into our store. We are happy to hear about your great experience and we hope to see you again!

January 25, 2022

I had the best experience in the service department at Lou Fusz Kia. The service advisor was friendly, professional, fast, and went above and beyond. More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, I think
Jan 26, 2022 -

Lou Fusz Kia responded

We appreciate you coming into our store. We are happy to hear about your great experience and we hope to see you again!

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