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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,578 Reviews

2,578 Reviews of Lou Fusz Kia - Service Center

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December 22, 2021

I know they tell me the truth about the problems with my car and will show me it too. I am one that needs to see it before I get it fix. More

by kthbrtn54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serve department
Dec 27, 2021 -

Lou Fusz Kia responded

Thank you for your kind words! We are happy to hear of your satisfaction, and we look forward to seeing you in our store again!

December 21, 2021

Love everyone at the dealership!! All are nice and fun and courteous and knowledgeable!!!! Wouldn’t think if taking my vehicle anywhere else! More

by WEDNESDAY1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 27, 2021 -

Lou Fusz Kia responded

Thank you for your kind words! We are happy to hear of your satisfaction, and we look forward to seeing you in our store again!

December 18, 2021

They were unclear on communication on recall repair. For a dealership I guess they’re ok though. More

by kelseynryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Hertweck
Dec 20, 2021 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review and bringing this to our attention. We will be passing your message along.

December 16, 2021

Lou Fusz Kia always goes the extra dtep to take care of me. From offering a ride to work, a car wash, or picking me up at the office when my car is ready. More

by cprost1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy in service
Dec 17, 2021 -

Lou Fusz Kia responded

Thank you! We are happy to hear this, and we are always happy to serve you! We look forward to seeing you again!

December 13, 2021

Always kind, patient, knowledgeable, helpful, and professional. Nicci has been a delight to work with for the past few years. More

by SRH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Dec 13, 2021 -

Lou Fusz Kia responded

Thank you for your kind words about our store! We appreciate you choosing our store and we look forward to seeing you again!

December 13, 2021

They did a excellent job. They were very fast, they even made my dirty car look brand new. Whoever washed my car did a great job! The advisor who helped me was very sweet! More

by mrscpwife1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I just came in for a oil change. I don't remember her name. But she was very nice
Dec 13, 2021 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review! Thank you for your kind words, and we hope to see you again.

December 13, 2021

Staff always friendly and attentive. From Sales to Service, they are the best dealer ship More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Dec 13, 2021 -

Lou Fusz Kia responded

We appreciate all of your kind words! Thank you for choosing our store. We look forward to working with you again!

December 13, 2021

Service was great and was in and out within an hour. Representative who helped me was great. More

by keelon.james
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Hertweck
Dec 13, 2021 -

Lou Fusz Kia responded

We appreciate you choosing our store and taking the time to leave us a review! Thank you, we look forward to seeing you again.

December 12, 2021

Got me in before scheduled appointment time and completed my service in a timely manner! Car returned clean and the staff were awesome to work with! More

by nordintara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Dec 13, 2021 -

Lou Fusz Kia responded

We are happy to hear this! Thank you for taking the time to leave us a review. We appreciate you and look forward to seeing you again!

December 10, 2021

The service staff is always super friendly and knowledgeable. The wait is short and the waiting room comfortable as well as social distanced. A+ More

by mcqmommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Hertweck
Dec 13, 2021 -

Lou Fusz Kia responded

We are happy to hear this! Thank you for taking the time to leave us a review. We appreciate you and look forward to seeing you again!

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