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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,578 Reviews

2,578 Reviews of Lou Fusz Kia - Service Center

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December 09, 2021

The service is always excellent and the staff is always very respectful. They get you in and out as fast as possible and the keep me inform More

by andersontracy41@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service departament
Dec 13, 2021 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review! Thank you for your kind words, and we hope to see you again.

December 09, 2021

1st time for regular maintenance. The advisor was friendly and knowledgeable. Service was fast and done perfectly. Zero complaints. I have found my new dealership. More

by lashes65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
Dec 13, 2021 -

Lou Fusz Kia responded

We appreciate all your kind words! We are happy to hear about your good experience and we look forward to working with you again!

December 08, 2021

Friendly Service Rep....Explained Issues With Friendly Service Rep.... Explained Issues With Suggestions Received Car Wash and Vaccum Clean Safe Environment In and Out Service More

by 1Proudmom5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 13, 2021 -

Lou Fusz Kia responded

Thank you for your kind word! We always look forward to seeing you in our store and we look forward to seeing you again!

December 07, 2021

Friendly and courteous has a nice waiting room with complementary drinks answered all questions I had More

by BURYITNU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept don’t know name
Dec 13, 2021 -

Lou Fusz Kia responded

Thank you for your kind word! We always look forward to seeing you in our store and we look forward to seeing you again!

December 07, 2021

Always great service the employees take great care of you and the vehicle and free coffee doesn’t hurt More

by stlninja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Dec 13, 2021 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We appreciate you!

December 07, 2021

Staff was friendly and knowledgeable. I was able to get Staff was friendly and knowledgeable. I was able to get in and out in about 90mins for a tire issue. I have been coming here for years and I will More

by K.
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cannot remember the male's name in the service department who assisted me
Dec 13, 2021 -

Lou Fusz Kia responded

Thank you for your kind word! We always look forward to seeing you in our store and we look forward to seeing you again!

November 30, 2021

This is the only place I will ever go to get work done on my cars. Love Lou Fusz Kia! More

by josh65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review, Josh! We appreciate you!

November 29, 2021

Didn’t get results of complimentary inspection listed on my appointment. Good job on handling of appoint time and complimentary car wash. Need to add back “the works” to bundle oil change and tire rotation More

by colesold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Auto repair
Dec 03, 2021 -

Lou Fusz Kia responded

Thank you for your review, and suggestions! We appreciate you and look forward to seeing you again!

November 27, 2021

I’ve taken my car to Lou Fusz Kia for service since I bought it almost 4 years. I have had excellent service each and every time. Thank you! More

by katydid521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack (service)
Nov 29, 2021 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review! We are happy you chose our store and we appreciate you.

November 27, 2021

Very nice and completed in a timely manner. Thank you for your service. Lorene Horton More

by leh1964
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Nov 29, 2021 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review, Lorene! We appreciate your time.

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