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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,578 Reviews

2,578 Reviews of Lou Fusz Kia - Service Center

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November 25, 2021

Great service advisors. Helpful and knowledgeable. Always recommends but does not force on you their recommendations. More

by KATHIRE58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci
Nov 29, 2021 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. Thank you for your time, and we hope to see you again!

November 25, 2021

First-class people and a first-class dealership. Every encounter with these talented individuals is amazing. I feel like I am hanging out with friends whenever we need a new car or just need a service app More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Lentz
Nov 29, 2021 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. Thank you for your time, and we hope to see you again!

November 24, 2021

Great customer experience! Zach did a great job of taking care of me. Will definitely be back. More

by rcanny85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Nov 29, 2021 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. Thank you for your time, and we hope to see you again!

November 23, 2021

Always listen attentively about any issues which creates effective communication to the service professional working on the vehicle. This results is security at the end of the service call on what is neede More

by jploggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 29, 2021 -

Lou Fusz Kia responded

Thank you for your kind words. We appreciate you choosing our store, and we look forward to seeing you again!

November 23, 2021

I love my Lou Fusz Kias and appreciate all the great work by the LFK team! More

by WTMCMAKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Nov 29, 2021 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. Thank you for your time, and we hope to see you again!

November 22, 2021

Fast and friendly service always! I love this location I would recommend to all my friends! More

by livelovelish23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Hertweck
Nov 29, 2021 -

Lou Fusz Kia responded

We appreciate you! Thank you for your kind words, and we hope to see you again!

November 19, 2021

Their customer service is wonderful. I appreciate the care that is taken to make sure all my needs are met More

by nancy.roesler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
In the service department the woman whose desk is all the way to the far left she was wonderful five stars
Nov 22, 2021 -

Lou Fusz Kia responded

Thank you, Nancy! We are happy to serve you in our store. We appreciate you.

November 18, 2021

Having used Fusz Kia service for some years when we had a Kia SUV, I knew that the automotive staff was skilled with exceptionally helpful service advisors. So, when my Mazda 2 needed some attention at 100K More

by hlberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth, Kevin Hummel
Nov 22, 2021 -

Lou Fusz Kia responded

We are happy to hear this! Thank you for choosing our store, and we look forward to seeing you again.

November 17, 2021

They know what they are doing.They are super They know what they are doing. They are super friendly They are really really helpful Would come again More

by CARDS91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Pollard
Nov 18, 2021 -

Lou Fusz Kia responded

We appreciate your kind words! WE are happy to serve you and we look forward to serving you in our store again.

November 16, 2021

Great amazingThey helped me out with itThey know what Great amazing They helped me out with it They know what they are talking about More

by CARDS91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Lou Fusz Kia responded

We appreciate your kind words! Thank you for choosing our store and we look forward to serving you again!

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