Lou Fusz Kia - Service Center

Nicci was very knowledgeable and friendly. Let me know when product was ordered and when to pick up my vehicle. Satisfied customer. Thank you very much. when product was ordered and when to pick up my vehicle. Satisfied customer. Thank you very much. More

Nicci was very nice, and pleasant. She gave me all the information I needed to know. She even remembered me from buying my car months ago and asked how i was enjoying it.Thank you nicci. information I needed to know. She even remembered me from buying my car months ago and asked how i was enjoying it.Thank you nicci. More

I’m very happy with the work and timely service. The service staff were friendly. The service area was very clean. My car locked great at pick up. service staff were friendly. The service area was very clean. My car locked great at pick up. More

I concerned about a recall as well scheduling the first I concerned about a recall as well scheduling the first oil change maintenance service on the car since I had not been notified yet. Zach listened t I concerned about a recall as well scheduling the first oil change maintenance service on the car since I had not been notified yet. Zach listened to me and said that they monitor recalls and would notify me immediately if my car was listed. He scheduled the maintenance and answered all of my questions. The maintenance work was completed in a timely and efficient manner and the car was returned to me very clean and ready to go. The courteous and professional staff as well as the competency of the service department in maintaining my vehicle for the long haul are much appreciate and valued. More

Lou Fusz Kia's service department has the best customer experience of any dealership I've found to date. Great people--friendly, professional, helpful--consistently over 7 years. I'm on my second Kia and I experience of any dealership I've found to date. Great people--friendly, professional, helpful--consistently over 7 years. I'm on my second Kia and I've never been more pleased with my vehicle and my service team! More

Nicci in the service dept. is always informative, courteous and knowledgeable. She knows my name and remembers I like to occasionally just come got a wash. courteous and knowledgeable. She knows my name and remembers I like to occasionally just come got a wash. More

What! They vacuum too! I love this place. From the What! They vacuum too! I love this place. From the guys and gals who check us in the to the guys who vacuum, they are all very pleasant to work w What! They vacuum too! I love this place. From the guys and gals who check us in the to the guys who vacuum, they are all very pleasant to work with. More

Labor charge of $480 seems excessive compared to the 1 to 1 1/4 hours repair required. Service Rep should provide a breakdown of parts and labor when quoting repair cost. 1 1/4 hours repair required. Service Rep should provide a breakdown of parts and labor when quoting repair cost. More

I have been very happy with my relationship ,bought this car from your dealership an have had only your Service Center to service my car. I haven't had to go deep pocket ,I'm happy Thank You . car from your dealership an have had only your Service Center to service my car. I haven't had to go deep pocket ,I'm happy Thank You . More

Lou Fusz Kia has the best service department!! When I arrived at my schedule time, Zack met me at my car! He welcomed me and escorted me too the service desk! He explained everything too me! Within 1 min arrived at my schedule time, Zack met me at my car! He welcomed me and escorted me too the service desk! He explained everything too me! Within 1 minute my car was being drove too the service garage! Zack loop then escorted me too the waiting area! 30 minutes later Zack came and told me a update!! Wow! Shortly he says all done! I had the paperwork And he escorted me too my car!!! Great Job! Thanks More