Lou Fusz Kia - Service Center

Disappointed that it appeared they didn’t check the tire pressure or the fluids. This is standard for getting an oil change at other places but apparently not here? If not, it should be for $70 dollars char pressure or the fluids. This is standard for getting an oil change at other places but apparently not here? If not, it should be for $70 dollars charged for an oil change. More

Easy too make appointment! When arrived Zack greeted me at my car! They took my car immediately! Zack explained work that was going too be done and took me too the waiting area! In a hour Zack came too me at my car! They took my car immediately! Zack explained work that was going too be done and took me too the waiting area! In a hour Zack came too me and said “Service Done”! After getting paperwork he escorted me too my freshly washed car!!! Great Service and friendly Personnel!!! Thanks More

Good service you great, every time I come for my oil change appointment, they get me in on time and I not sitting waiting long.. As long as I’m in the Kia family will my vehicle I was continuing get my change appointment, they get me in on time and I not sitting waiting long.. As long as I’m in the Kia family will my vehicle I was continuing get my service done and the Lou Fusz Kia location, that you all for all you all do.. More

I just showed up without an appointment because I had a nail in my tire and the fit me right in! No problem! They were very quick and efficient! nail in my tire and the fit me right in! No problem! They were very quick and efficient! More

I appreciated that the car wash and vacuum the were apart of the service. I also appreciated that Nicci allowed me to use the microwave to heat up food. She went above and beyond! of the service. I also appreciated that Nicci allowed me to use the microwave to heat up food. She went above and beyond! More

Very professional in all aspects of my visit.My service advisor was Todd Stromlund who explained all the work that was done to my satisfaction. advisor was Todd Stromlund who explained all the work that was done to my satisfaction. More

Don’t go here, but if you do, decline all extra service they recommend. I went in for a routine oil change at 15k miles (the telluride is 1.5 years old). During the service, one of the reps came up and t they recommend. I went in for a routine oil change at 15k miles (the telluride is 1.5 years old). During the service, one of the reps came up and told me I needed $300 of extra ‘normal maintenance’ done. I said I had never heard of needing that much maintenance on a fairly new car, but begrudgingly agreed to it. After that, I immediately looked up Kia’s own maintenance schedule which only called for one $40 filter that I hadn’t already requested to be installed. I went back to the rep to discuss why they were recommending ‘routine’ maintenance that Kia doesn’t require or recommend. He couldn’t answer that or where any of the service items he listed could be found in the manual (he said “i don’t know where any of that is listed as recommended and I can’t find it”). They simply lied about everything that needs to be done and blamed it on the engine being ‘so efficient’. In the end, I told him to add the filter that Kia recommended. And, of course, when I checked out - he had added two filters for $100. So, overall, they lie to you (which I should expect), then don’t even try to back up the lie, and when they are called out - still find a way to overcharge. More

I Was there to have a recall checked out. The situation was handled very efficiently. The staff was very knowledgeable and professional. It was a very good experience. was handled very efficiently. The staff was very knowledgeable and professional. It was a very good experience. More

I have been very pleased with the service. The shuttle service works very well for me in conjunction with my place of employment. Very enjoyable experience. service works very well for me in conjunction with my place of employment. Very enjoyable experience. More

Fast Service! Convenient times around my work schedule. All questions answered when asked. Waiting room is comfortable. Love coming here. Keep up the good work! All questions answered when asked. Waiting room is comfortable. Love coming here. Keep up the good work! More