2,575 Reviews of Lou Fusz Kia - Service Center
They got my truck in quickly and the oil change was completed in a timely fashion all while keeping me feeling safe and socially distanced. completed in a timely fashion all while keeping me feeling safe and socially distanced. More
Came for regular maintenance and as always the team is professional, friendly and efficient. I forgot the gentleman's name that helped but he was helpful and let me know of the upcoming items that will be professional, friendly and efficient. I forgot the gentleman's name that helped but he was helpful and let me know of the upcoming items that will be needed on the next visit along with a quote of what the costs would be. I find this kind of service excellent and it helps people budget for things so it is not a surprise. Thanks Lou Fusz team. Sharon Hudgins More
The dealership is fine and the service department is on top of everything. It took awhile to estimate a gear problem on a car with less than 3,000 miles and it required a new computer, shipped from Califor top of everything. It took awhile to estimate a gear problem on a car with less than 3,000 miles and it required a new computer, shipped from California. All went well with my 2021 Seltos and I'm back on the road and safe too. More
Service department personnel are friendly and take care of my car and me when I am there. I trust the work that they do and feel like I am getting the most bang for the buck. of my car and me when I am there. I trust the work that they do and feel like I am getting the most bang for the buck. More
Friendly, quick, accurate and always accommodating. This is the dealership worth going to when you need your car repaired! I will always call back for my repairs needed. is the dealership worth going to when you need your car repaired! I will always call back for my repairs needed. More
Good service and attention to detail. I haven't been disappointed in all the years I have been using their service. I have been a customer since they were located at Manchester and Lindbergh. Would hig disappointed in all the years I have been using their service. I have been a customer since they were located at Manchester and Lindbergh. Would highly recommend. It's a little far for me do drive now but worth the extra miles. More
Service department was ok they did good work. I felt that the management didn't care at all about answering my questions. I have bought a lot of cars from Lou Fusz and they certainly didn't even call m that the management didn't care at all about answering my questions. I have bought a lot of cars from Lou Fusz and they certainly didn't even call me back when I had questions. We are in the market again for another car but will probably go somewhere where at least they act like they care. More
Took vehicle in 4 recall repair, receipt says complimentary wash and vacuum. NOT TOUCHED! ALSO CLAIMS MULTIPOINT INSPECTION.. NOT DONE because engine light on and abs, and esc light on when it wa complimentary wash and vacuum. NOT TOUCHED! ALSO CLAIMS MULTIPOINT INSPECTION.. NOT DONE because engine light on and abs, and esc light on when it was returned. Asked employee what it was and if is was done and he said yes and no problems found! Abs issues and esc are crucial 4 safety. More
Just came in for a routine oil change.Was impressed by Just came in for a routine oil change. Was impressed by how smoothly every car transitioned in and out of service. I was there on a Saturday morni Just came in for a routine oil change. Was impressed by how smoothly every car transitioned in and out of service. I was there on a Saturday morning and it was extremely busy. Everyone seemed to work well together. More