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2,556 Reviews of Lou Fusz Kia - Service Center
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Verified Customer
October 23, 2024
I always feel safe when I get my car serviced at Louis. They always do the job needed and nothing more and they have my car clean like a new car. I appreciate the service I get the manager and the staff. O They always do the job needed and nothing more and they have my car clean like a new car. I appreciate the service I get the manager and the staff. Our top notch More
by mrsb3939
October 23, 2024
Always a pleasure using the service department at Lou Fusz Kia. This may have been an expensive on(this time), but the honesty, capability and that it was done before it was promised and done right the f Fusz Kia. This may have been an expensive on(this time), but the honesty, capability and that it was done before it was promised and done right the first ttime, makes it a total great time! More
by kingtypo246
Employees Worked With
service managers
October 23, 2024
I bought my car from Lou Fusz brand new in 2015. Took it in for some regular repairs. Was qouted one price and it ended up being $200 more! I was stuck because I had already paid them $200 for the d Took it in for some regular repairs. Was qouted one price and it ended up being $200 more! I was stuck because I had already paid them $200 for the dianostic! Shady business! They did the whole "well thats why we do the diasostic" xx. My car only has three different engine types, they cold have qouted all three in the beginning. But they neglected to tell me about the additonal work possibilty. Which was odd becasue the dianostic cost was magically the same cost as the added repairs. Shady! More
by jcvincentjr
October 22, 2024
Great customer service. Suntrup Kia told me there was nothing wrong with my car. Took it to Lou Fusz and they told me what was wrong with it within 30 minutes. Suntrup Kia told me there was nothing wrong with my car. Took it to Lou Fusz and they told me what was wrong with it within 30 minutes. More
by cgielow
Employees Worked With
a woman in the service department was very nice
October 22, 2024
The waiting room was clean and comfortable. I enjoyed a hot chocolate after discovering the soda machine was out of my top 3 flavors. I enjoyed a hot chocolate after discovering the soda machine was out of my top 3 flavors. More
by luv2wed
Employees Worked With
Brian at the service dept
October 21, 2024
I have purchased 2 vehicles from Lou Fusz Kia. They will be the last. When I bought my latest car, a 2019 Honda Civic Ex, I told them I was concerned that the tires looked worn. They said there wa They will be the last. When I bought my latest car, a 2019 Honda Civic Ex, I told them I was concerned that the tires looked worn. They said there was nothing they could do because they were good enough. A week later, I had to buy 4 new tires because one of them failed and the tire dealer agreed that the others could go any minute. Lou Fusz Kia refused to do anything to make it right. I also bought the best extended warranty available. Since the car is a Honda, the first time I had an issue, Lou Fusz Kia said they couldn't work on it and sent me to the Honda dealership down the street. I had to pay a $200 deductible for the work even though the warranty company told me Lou Fusz could have submitted the claim as a subcontracted deal. Again, Lou Fusz Kia refused to do this. They were happy to sell me the car and the warranty, but they won't do ANYTHING to make me glad I gave them my business. I will not make this mistake again. More
by chris@chrishayesphoto.com
Employees Worked With
