Lou Fusz Kia - Service Center

Awesome , quick and nice Zack was super nice and knowledgeable with the questions I had. Would recommend everyone to get service there. Ask for zack he will treat you amazing. Zack was super nice and knowledgeable with the questions I had. Would recommend everyone to get service there. Ask for zack he will treat you amazing. Thank you More

Broke my key, really fast turnaround The black case of my key broke, so it was unable to be used, and I had to be back to teach piano lessons in short order. From the time I called, drov The black case of my key broke, so it was unable to be used, and I had to be back to teach piano lessons in short order. From the time I called, drove there and had the new keyset assembled and chimed in with the car electronics it was about 45 minutes. Can't ask for better than that. More

Trustworthy Lou Fusz Kia service center employees are friendly, but more importantly they are trustworthy. They don’t mislead you or try to sell you something you Lou Fusz Kia service center employees are friendly, but more importantly they are trustworthy. They don’t mislead you or try to sell you something you don’t need, yet they always let you know of upcoming potential issues (i.e. you will need new tires by your next oil change).A great group of people! More

Fast friendly service I had the oil changed and four new tires. They took care of everything in the usual fast and friendly manner while I sat in the comfortable and well I had the oil changed and four new tires. They took care of everything in the usual fast and friendly manner while I sat in the comfortable and well stocked waiting area. I love the soda machine and available snacks. More

First oil change In and out quickly with a comfortable waiting area and friendly staff appointment was made easily at a convenient time for me the car wash was appreci In and out quickly with a comfortable waiting area and friendly staff appointment was made easily at a convenient time for me the car wash was appreciated More

Tried to repair it 3 times and still doesn’t look good I was told that it would be a three day repair, now 5 weeks, 8 trips to Creve couer and three repairs later it still doesn’t look pre accident quality I was told that it would be a three day repair, now 5 weeks, 8 trips to Creve couer and three repairs later it still doesn’t look pre accident quality and I’m not happy about it. Took the car with the sun-par repair and was told I’d be contacted by the dealers owner the following day which has not happened. At this point I’m at a loss! I have 37$k left to pay on a car that looks like it’s been repainted terribly, they say that’s the best they can do. I have to deal with the depreciation of the bad repair and I’ve paid over 1000$ in payments while they have had my car and wasn’t even able to drive it. It was just a bumper cover on a brand new car. How is it possible that it can’t be repaired correctly!!!! More

oil change and vehicle review The appointment of the vehicle was scheduled on time and the results were explained to me my automatic start system was checked out and found to be The appointment of the vehicle was scheduled on time and the results were explained to me my automatic start system was checked out and found to be operating properly. More

The staff goes above and beyond to complete requested task. The staff is great, knows you by name and makes sure you are very comfortable. They are quick and very attentive to your needs. The staff always f The staff is great, knows you by name and makes sure you are very comfortable. They are quick and very attentive to your needs. The staff always find me a discount no matter what. They allow you to share what you need done while listing to you to be sure it is done right. THANK YOU LOU FUSZ More

Always a top notch experience I have been taking my Kia Optima to Lou Fusz Kia since I purchased it in 2012. Always a top-notch servicing and dealing with me on a customer service I have been taking my Kia Optima to Lou Fusz Kia since I purchased it in 2012. Always a top-notch servicing and dealing with me on a customer service level. I dropped off my car yesterday for a state inspection. I was intending on leaving it all day, but the service rep said he could get it in and out quickly if I wanted to wait. He said it would be quicker and easier than them shuttling me to work. I waited only 25 minutes, and my inspection was complete and they had washed the exterior and vacuumed the front interior out. More

Another Good Experience It was a two stage visit, I had to wait for parts. Initial visit on a Thursday that did a temporary fix and the new parts arrived by the following Tue It was a two stage visit, I had to wait for parts. Initial visit on a Thursday that did a temporary fix and the new parts arrived by the following Tuesday to complete the fix and install the spare tire kit I had also ordered. Very pleased as usual. More