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2,550 Reviews of Lou Fusz Kia - Service Center
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September 06, 2019
Good hands I am always in good hands with the service department at Lulu fuse I don’t have to worry about anything which is wonderful I am always in good hands I am always in good hands with the service department at Lulu fuse I don’t have to worry about anything which is wonderful I am always in good hands with the service department at Lulu fuse I don’t have to worry about anything which is wonderful I wouldn’t buy a car anywhere else and I wouldn’t go to any other service department More
by mrsb3939
Verified Customer
September 06, 2019
Fast service with a smile Service was fast and the team was very polite. They were knowledgeable and got me qualified for financing to help cover expenses of the service. Service was fast and the team was very polite. They were knowledgeable and got me qualified for financing to help cover expenses of the service. More
by margaret.stringer
Employees Worked With
Nicci Pollard
September 06, 2019
Awesome!! I've worked with Lucas and Kevin before. Both are always pleasant and great to work with. Everything is done in a timely manner. thanks! I've worked with Lucas and Kevin before. Both are always pleasant and great to work with. Everything is done in a timely manner. thanks! More
by RayHarvey0
Employees Worked With
Kevin Derleth, Lucas Sellers
September 05, 2019
overpriced This place is a money pit every time I come in. I receive "coupons" in my email every few months to remind me of my oil change. They send out the same This place is a money pit every time I come in. I receive "coupons" in my email every few months to remind me of my oil change. They send out the same coupon for a $45 oil change, tire rotation, multi-point inspection, and genuine Kia oil filter replacement. Yet every time I'm still paying double that for an oil change after I stated I only want what is on the coupon done to my vehicle. Why send out coupons if you don't honor them. When its time to pay I'm told they can only take $20 off which is still overpriced. Will not be returning to this location. More
by AEISENBACH2014
Employees Worked With
did not get any names
September 02, 2019
Unwilling to correct a previous issue. Unwilliing to correct an issue from a previous visit. No empathy from a customers perspective. Did not return my text message the day after my first Unwilliing to correct an issue from a previous visit. No empathy from a customers perspective. Did not return my text message the day after my first visit. More
by flyertwa
Employees Worked With
Zack Lentz, Nicci Pollard
August 30, 2019
Always a good experience Kia's service center always has friendly people, and they let me know any maintenance issues that my car needs addressed without being overly pushy a Kia's service center always has friendly people, and they let me know any maintenance issues that my car needs addressed without being overly pushy about having them do it that day. Sometimes there are things my husband can do himself, and it's good to get the heads up that there's an issue. Sometimes it's easier to let Lou Fusz Kia handle it that day while I'm there, so my husband doesn't have to mess with it. Also, the comfortable waiting area, free wifi, snacks, and drinks make my wait pleasant. More
by KDkmH
Employees Worked With
Lucas Sellers
August 29, 2019
Repair work They are always very thorough, and very polite service members. Zach and Nicci are always pleasant and approachable. I appreciate the service every ti They are always very thorough, and very polite service members. Zach and Nicci are always pleasant and approachable. I appreciate the service every time I come. More
by godlyman0813
Employees Worked With
Zack Lentz, Nicci Pollard
August 29, 2019
Great service My advisor was awesome! 50 dollars to change 2 bulbs a little steep. My Kia continues to run like a champ even though it’s 6 years old. My advisor was awesome! 50 dollars to change 2 bulbs a little steep. My Kia continues to run like a champ even though it’s 6 years old. More
by jstn.cassidy
Employees Worked With
Nicci Pollard
August 29, 2019
Service Received excellent service on the day I took my car and my mother's car in for inspections. Kevin and Zack are always professional and friendly. Goo Received excellent service on the day I took my car and my mother's car in for inspections. Kevin and Zack are always professional and friendly. Good Job and thank you! More
by mullentop
Employees Worked With
Zack Lentz, Kevin Derleth
August 28, 2019
Service As usual the work was top of the line and everyone was professional, Always keeping me informed of possible issues to take into consideration for futu As usual the work was top of the line and everyone was professional, Always keeping me informed of possible issues to take into consideration for future service. More
by tmayer
Employees Worked With
Zack Lentz, Kevin Derleth
