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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,556 Reviews

2,557 Reviews of Lou Fusz Kia - Service Center

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July 23, 2023

I have been a customer for 10 years. They're always friendly and my car stays healthy! More

by IMAJHAM1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

July 20, 2023

I appreciate the way Zack helps and provides feedback. I’ve been coming here for over 10 years and he’s always been very helpful. More

by DOYA.REDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
Jul 21, 2023 -

Lou Fusz Kia responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

July 19, 2023

They do what they say they are going to do. While your vehicle is in service they keep you updated at all times. Very professional and friendly staff. More

by lindap4581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicki
Jul 21, 2023 -

Lou Fusz Kia responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

July 19, 2023

Our salesperson, Danielle, was wonderful. Easy experience from trade-in to new car. She answered all my questions and helped me learn the various functions of the car. Wonderful buying expe More

by dan.and.louise.kilian
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Roemersberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

July 18, 2023

Very nice as usual i was going to a different dealership but when the guy left that took amazing care of me there i changed dealers More

by ARTICCHILL24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICCI POLLARD
Jul 19, 2023 -

Lou Fusz Kia responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

July 18, 2023

Service was quick, personable, and informative. I recommend! This was the first time trying the valet service. It was exactly what I needed this time. Though, the service waiting room is a good exp More

by mccandliss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach--Valet, service department
Jul 19, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

July 16, 2023

Thanks to Kevin Derleth for consistent A+ service. He kept communications rolling through an engine replacement. More

by trevorgearhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Jul 17, 2023 -

Lou Fusz Kia responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

July 16, 2023

Had a nail in my tire car was serviced as soon as possible could. The car was cleaned and washed. More

by it2go2now
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Jul 17, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

July 15, 2023

Zach and Niki are the greatest. awesome service and a true care for your car and making it run the right way. More

by wmsmg2854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Lentz
Jul 17, 2023 -

Lou Fusz Kia responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

July 15, 2023

The work was well done, on time, and the staff were pleasant and easy to work with. More

by THOMASTSANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember.
Jul 17, 2023 -

Lou Fusz Kia responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

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