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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,556 Reviews

2,556 Reviews of Lou Fusz Kia - Service Center

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July 14, 2023

I already did this why is this coming up again? ? Probably because I’m over 50 and did something wrong More

by higgsamy
Recommend Dealer
Yes
Employees Worked With
I did not work with these folks
Jul 17, 2023 -

Lou Fusz Kia responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

July 13, 2023

Easy service experience. Pleasant people, pleasant place to sit and wait while service is done. Nice sales people too. More

by akbook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Lou Fusz Kia responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

July 13, 2023

Andy at the front desk was so kind and helpful! He made sure my car was finished quickly and efficiently and additionally gave me information on service and maintenance I was never informed on befo More

by KYLIESWINNEY35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stumm
Jul 14, 2023 -

Lou Fusz Kia responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

July 13, 2023

Kevin was absolutely wonderful when servicing my vehicle. I had some unexpected damage to my Kia. Kevin was very patient and understanding of my situation. I appreciate everything!! More

by hilary.reece
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Jul 14, 2023 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

July 13, 2023

As always great service at a fair price. I own 4 Kia vehicles all purchased and serviced at Lou Fusz Kia More

by BJB232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Jul 14, 2023 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

July 12, 2023

I've been a customer for years and always receive great service and a positive experience. More

by WTMCMAKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Jul 14, 2023 -

Lou Fusz Kia responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

July 10, 2023

From the minute I pulled in to the dealership, I was greeted with a smile, welcoming words and immediate help from Nicci in the service department More

by lisaboner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Jul 10, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

July 10, 2023

had a very bad experience with service department manager when i took my vehicle in for a problem with the multi-function light switch. the lights were flickering and going out while driving and had to turn More

by brookman_mike
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Stumm
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Lou Fusz Kia responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

July 09, 2023

Very clean and employees always very explanatory about what service is need to be done. First rate seevice More

by dondonnaderleth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Derleth *****
Jul 10, 2023 -

Lou Fusz Kia responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

July 08, 2023

They were friendly, helpful and had the car ready before promised time. They did a full check and I felt comfortable driving out of there. More

by wildwstdreams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 10, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

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