2,550 Reviews of Lou Fusz Kia - Service Center
This was my first service visit since purchasing a 2024 Niro in July 2024. It was for a recall, and I was able to get an appointment when I wanted it. When I drove in, I was greeted promptly by the servi Niro in July 2024. It was for a recall, and I was able to get an appointment when I wanted it. When I drove in, I was greeted promptly by the service advisor. He directed me to the customer lounge, where I enjoyed a cup of coffee and wi-fi. A little over an hour later he told me my car was ready. More
Lou fusz kia in St. Louis has always gone above and beyond for us! We have bought 4 vehicles from them and they’ve been great from the buying process to any service work Louis has always gone above and beyond for us! We have bought 4 vehicles from them and they’ve been great from the buying process to any service work we’ve needed. More
This is the second time I have used the valet service and again it was terrific! It made it super easy to get my Telluride serviced and I appreciated it very much. Nathan was great too. Very professional again it was terrific! It made it super easy to get my Telluride serviced and I appreciated it very much. Nathan was great too. Very professional and courteous. More
The service on my Sorrento was done quickly. I had some questions about my Kia Soul, the service agent checked into and got me a prompt answer. I had some questions about my Kia Soul, the service agent checked into and got me a prompt answer. More
Wonderful young man Zachery Lentz took care of me. Just a few seconds after pulling my car in he inspected my problem and said it may have to be ordered. After a few minutes he came to the TV room and Just a few seconds after pulling my car in he inspected my problem and said it may have to be ordered. After a few minutes he came to the TV room and verified that my part needed to be ordered and that it is covered by my warranty. Just what I wanted to hear. After a day at home Zachery called me and said the part has arrived and I made an appointment to return. Zachary is calm, pleasant, informative, kind, and handled this moderate/severe deaf woman with kid gloves. A wonderful experience. More
Very clean and professional with quality service Friendly atmosphere with quality associates Knowledgeable people Question mark atmosphere with quality associates Knowledgeable people Question mark More
Everyone was helpful, reassuring and kept me informed with daily updates. The service to customer was gold benchmark, Steve was a great help as was Brigette and everyone. I hope I won’t have to use this with daily updates. The service to customer was gold benchmark, Steve was a great help as was Brigette and everyone. I hope I won’t have to use this great service going forward but if I do couldn’t be happier! Henry Palkes More