Mike Cerva

Poor customer service- we called numerous times with questions and no one will return our phone calls. In addition the vehicle we bought three weeks ago is already broken down and had to be towed. questions and no one will return our phone calls. In addition the vehicle we bought three weeks ago is already broken down and had to be towed. More

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I always have a great experience when I come here and these guys plus my sales person Mike Cerva made it super easy! these guys plus my sales person Mike Cerva made it super easy! More

by nacinstl Verified Customer Verified Customer

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We had a great experience at Lou Fusz! Our salesman, Mike, was professional and answered all of our questions. Joe, in finance, also explained all our options. My husband and I felt like e Our salesman, Mike, was professional and answered all of our questions. Joe, in finance, also explained all our options. My husband and I felt like everyone, including Tom Taylor, went above and beyond to make our purchase amd trade-in process smooth. We LOVE our new Telluride! More

by Kelcie Cain Verified Customer Verified Customer

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Josh & Mike Cerva did a great job explaining everything. Mike especially went out of his way getting my cell phone tied into my vehicle. Mike especially went out of his way getting my cell phone tied into my vehicle. More

by miscale4 Verified Customer Verified Customer

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Mike was very professional. He made me feel comfortable, while representing Lou Fusz well. Mike has gone overboard to help my wife and I get introduced to the new car. He made me feel comfortable, while representing Lou Fusz well. Mike has gone overboard to help my wife and I get introduced to the new car. More

by rbarr2112 Verified Customer Verified Customer

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Great service. Second vehicle I've purchased from Lou Fusz. Will definitely be back again Second vehicle I've purchased from Lou Fusz. Will definitely be back again More

by lighthousemo Verified Customer Verified Customer

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Without a doubt, the most helpful and thorough process. I would highly recommend this team! I would highly recommend this team! More

by wtowery0826 Verified Customer Verified Customer

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Mike was great! He remembered my wife and myself coming in a month earlier. Was surprised to hear that we had not found a car. He helped us find a new ride and was He remembered my wife and myself coming in a month earlier. Was surprised to hear that we had not found a car. He helped us find a new ride and was very patient with us. After we bought our Kia I had to come back a week later to get something small taken care of. Again Mike was there to help me out. He even went as far as to run my car though the car wash after they fixed my issue. Thank you Lou Fusz Kia Tim More

by timothyobrien1968 Verified Customer Verified Customer

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UPDATE 3/6/2024: I feel so dirty and used to see how much they are selling my trade-in vehicle for when they beat me up on my trade. They tried telling me that the vehicle had an exhaust leak in an attempt t they are selling my trade-in vehicle for when they beat me up on my trade. They tried telling me that the vehicle had an exhaust leak in an attempt to devalue my vehicle. Sleezy More

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Mike was great. This is the second car we bought from him and would recommend him to others This is the second car we bought from him and would recommend him to others More

by jillmiller88 Verified Customer Verified Customer

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