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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,556 Reviews
Call Service Center (314) 208-2444

2,556 Reviews of Lou Fusz Kia - Service Center

Sort by
May 24, 2023

Very helpful, my car was cleaned and looks better then when I brought it in the dealership. Would recommend to anybody who is looking for a respectful dealership. More

by bharris81.bh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi
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May 30, 2023 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

May 24, 2023

Great and speedy service. The waiting room is easy to relax and get things done while waiting for the vehicle to be worked on. More

by rgross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
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May 30, 2023 -

Lou Fusz Kia responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

May 24, 2023

Scheduling was easy, and once checked in, everything was done quickly and my car came back cleaned and ready to go. More

by Matt Rhodus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember name
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May 30, 2023 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

May 23, 2023

Excellent service; clear and concise presentation of options. Clean and relaxed location to wait for service to be completed. More

by skgkozak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name; woman at service desk.
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May 24, 2023 -

Lou Fusz Kia responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

May 23, 2023

Love Nicki, Brandi and Kevin (with window-licker babies) in Service. Hugs!!!! Thanks for your service! More

by Jane
Recommend Dealer
Yes
Employees Worked With
All those in the text
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May 24, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

May 22, 2023

Great experience at Lou Fusz Kia. Did all the work that needed to be done for the long road trip ahead. More

by LINDASUSANLAPLANTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Hertweck
Report | Print
May 22, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

May 21, 2023

Very nice service advisor who kept me informed. Wait time a little too long I must say More

by anja123456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
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May 22, 2023 -

Lou Fusz Kia responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

May 20, 2023

It was a very clean and guest orientated store. I enjoyed the waiting area and complimentary coke freestyle. More

by marissatoney23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
May 22, 2023 -

Lou Fusz Kia responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

May 19, 2023

Once again, an outstanding experience! Prompt, professional, and informative! Couldn't have been a better experience! More

by haunen26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2023 -

Lou Fusz Kia responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

May 19, 2023

No one called to tell me the car was ready when the work was done More

by Wofseydan
Recommend Dealer
Yes
Employees Worked With
This is a poorly designed form
Report | Print
May 22, 2023 -

Lou Fusz Kia responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

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