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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,558 Reviews
Call Service Center (314) 208-2444

2,558 Reviews of Lou Fusz Kia - Service Center

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April 25, 2023

Made appointment for service! When I arrived Nicci met me at my car! Took all the information and explained what services I was getting! They took my car right away and she escort More

by frgbahr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicci!
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May 01, 2023 -

Lou Fusz Kia responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

April 25, 2023

Andy did a great job with walking me through the regular service and active recalls. More

by Taktical1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serive department- Andy
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May 01, 2023 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

April 23, 2023

Excellent Customer Service. Friendly Staff. Timely service. Great Environment. Thank you for my complimentary car wash & vacuuming. More

by lakrystle31690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember who I worked with.
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Apr 25, 2023 -

Lou Fusz Kia responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

April 22, 2023

Quick and easy. Gave me a clear cost breakdown and got me in and out More

by nacinstl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Derleth
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Apr 25, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

April 22, 2023

Another great job well done as always, the whole service team works great and always goes out of their way to take care of their customers. More

by MEDLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2023 -

Lou Fusz Kia responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

April 21, 2023

She explained to me everything about service. Waiting area is clean and well stocked. I got my car back clean and set up. More

by seleniab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
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Apr 21, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

April 20, 2023

I felt like a VIP! Friendly, informative, and professional. For my money, THATs all I as for. That’s why I keep coming back to this dealership for ALL my service needs. More

by myradiovoice1105@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Apr 21, 2023 -

Lou Fusz Kia responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

Apr 21, 2023 -

myradiovoice1105@gmail.com responded

I look forward to my next visit 😁

April 20, 2023

They cleaned my car and windows after my service, great service...Lou Fusz is St Louis! More

by erinprinster35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department not listed...Andy 5 stars
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Apr 21, 2023 -

Lou Fusz Kia responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

April 17, 2023

They are prompt, friendly and informative. I really don't have anything further to say. More

by JUDYMAEMARSHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember but she was very nice.
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Apr 17, 2023 -

Lou Fusz Kia responded

Thank you! We are happy to have you as our customer, and we hope to see you again! Please let us know how we can give you a five-star experience next time!

April 17, 2023

Dealership is always friendly and prompt with service. You can't go wrong with free wifi and drinks too. More

by Richardsreginald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Johnston Jr.
Report | Print
Apr 17, 2023 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

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