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Lou Fusz Mazda

Saint Louis, MO

4.7
2,767 Reviews

925 North Lindbergh Blvd.

Saint Louis, MO

63141

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Showing 2,767 reviews

February 28, 2023

Great service, took care of everything I need to get done on my vehicle. In a timely manner and price. More

by lacreta.paige
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
Feb 28, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

February 28, 2023

I have all my service done here, I’ve never had a single problem. Always a great experience. More

by CHUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Daoud, Jamel Gipson, John Napoli, Charlie Luraschi
Mar 03, 2023 -

Lou Fusz Mazda responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

February 26, 2023

Lou Fusz Mazda offers the best customer service! Whenever I need to get my car in for service, I am accommodated. Always fits my schedule. The service staff are friendly and professional. Whatever More

by PRICH1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane (I forgot his last name) and Shawn Ingrassia
Feb 27, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

February 26, 2023

I felt ok, but some of the sales people seemed a bit cold. They saw you standing in the hall and didn't respond. Until Jamel came to meet with me, Jamel is very professional and enthusiastic, I am ver More

by Jiawei Wang
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamel Gipson
Feb 27, 2023 -

Lou Fusz Mazda responded

We appreciate you. Thank you for choosing our store, and we will be passing your message along!

February 25, 2023

Thank you for changing my oil and filter and rotating my tires. I was surprised that driving in you knew my tires were allied. I especially was happy my dream car was washed and vacuumed. More

by AROBERTS72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Scherbring, Steve Rickard, Charlie Luraschi, Gary VanDoren, Leland Worley
Feb 27, 2023 -

Lou Fusz Mazda responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

February 24, 2023

My salesperson Jaymel was very good! . He helped us set up our phones with the car infotainment system and was courteous and knowledgeable about our Mazda CX50. He also took his time with More

by vincentkrosnicki
Recommend Dealer
Yes
Employees Worked With
Worked with Jaymel in sales and Kim Coffman In financial dept. 5 stars for both!
Feb 27, 2023 -

Lou Fusz Mazda responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

February 24, 2023

Was not helped. I was rushed out because they had no solution for me. I bought a new car and things are not working properly. They can’t just give me a refund so the More

by princesstenika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Hestand
Feb 27, 2023 -

Lou Fusz Mazda responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

February 24, 2023

Friendly and prompt service with detailed explanation of services completed. Beautiful and clean facilities. If an oil change can be a pleasant and enjoyable experience, this was it :-) More

by Loufuszfranco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean and Robin are in service dept
Feb 27, 2023 -

Lou Fusz Mazda responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

February 23, 2023

The service department was very courteous, the person explained what the mechanic would be checking for doing the maintenance of my vehicle. Doing my appointment my vehicle was washed. Everything was don More

by ladyblin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Riley
Feb 24, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

February 23, 2023

Guy double-talked so much, and so fast that the entire experience was frustrating. Was sold a car with balding rear tires and a back window that doesn't pass inspection (the window tinting was installed More

by NotInterested
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Moe Daoud
Feb 24, 2023 -

Lou Fusz Mazda responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

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