Lou Fusz Mazda

The service was beautiful and I was just thinking of the service and it was beautiful thank you 🤠 service and it was beautiful thank you 🤠 More

Made the process of purchasing a new car almost painless! Financing was quick, easy and thorough (I even had all the correct paperwork for the DMV! Financing was quick, easy and thorough (I even had all the correct paperwork for the DMV! More

The wor was done in a timely manner and to my satisfaction, but the hood of the vehicle was not closed and a drove like that for 2 day before noticing. satisfaction, but the hood of the vehicle was not closed and a drove like that for 2 day before noticing. More

The service is always kind, quick, and great! They understand that people have to work and they work with you. They understand that people have to work and they work with you. More

Superb customer service! Awesome repair staff. I am truly happy with the service I recevied. Awesome repair staff. I am truly happy with the service I recevied. More

Would be nice to have some type of communication on progress of car instead of being passed around to other entities. Have asked numerous time for updates with no answer from service center. Will never progress of car instead of being passed around to other entities. Have asked numerous time for updates with no answer from service center. Will never come back or refer anyone to this or of any Lou Fusz dealershops! SAD! More

The Service department was very pleasant with me , they completed my repairs and wash my when they have finish. completed my repairs and wash my when they have finish. More

Service department was very friendly and easy to deal with my issue was fixed right the first time. Thanks Shawn degrasso. with my issue was fixed right the first time. Thanks Shawn degrasso. More

Jamel is very good, he is patient and professional. Totally I think it is a happy experience. We finished this transaction very quickly and the quota is reasonable. Totally I think it is a happy experience. We finished this transaction very quickly and the quota is reasonable. More

I had a loaner vehicle picked up on January 27th and had inadvertently left my garage door open in the vehicle. I never received a call that they had the garage door opener when they got the car back. I'm s inadvertently left my garage door open in the vehicle. I never received a call that they had the garage door opener when they got the car back. I'm sure they check the car out when it gets back to the department. I finally realized it at 5:30 that evening. I called and was transferred by the clerk to the service department. No answer, so I called back and she tried again, no answer. The third time she said she'd go check and call me back and that never happened either. So I hurried to get there, it was a 25 minute drive and they closed in less than a half hour. In that time I never got a call to reassure me they had my opener. When I got there, only 2 people were there and they were just hanging around talking, no one else around. Not sure why they wouldn't have had time to answer the phone or call me back, but no they hadn't done that! They reached to the back counter and grabbed my opener and handed it to me when I asked if they had it. I'd say they believed I was on my way, even though I was not sure they even had the opener. I am so tired of rude and inconsiderate people and these two were both rude and inconsiderate as I picked up the opener. It is too bad that Mazda believes in hiring these types of employees at this dealership. As you owe me another oil change I will be going to another Mazda dealer and hopefully they will be more considerate. I'm not very hopeful or sure that is a possibility for Mazda. Too bad because I don't mind the car and am comfortable in the car. Though my process in buying it and now this has been way below par. More