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Lou Fusz Mazda
Saint Louis, MO
2,749 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
#wecanreplacethecarnotthecustomer
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
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Showing 2,749 reviews
January 30, 2025
I didn’t work with Nicole, but I did work with Shane, Zack, and Mike F. They were all fabulous and we will be back! Zack, and Mike F. They were all fabulous and we will be back! More
by leahrhirsch
Verified CustomerEmployees Worked With
Other Employees :
Shane Roemer
January 30, 2025
Very Friendly and helpful staff. Was impressed with how smoothly the car buying went. Recommend Was impressed with how smoothly the car buying went. Recommend More
by JAMIE63134
January 30, 2025
I purchased my 2024 CX 50 at a dealership out of state. My warranty is supposed to be covered at any Mazda dealership. I brought in in for my first required maintenance and they charged me. They told me th My warranty is supposed to be covered at any Mazda dealership. I brought in in for my first required maintenance and they charged me. They told me that you do not honor the water if purchased from another dealer. This is frustrating because I did explain this when I set the appointment. The appointment confirmation email also stated that it would be a no charge service. More
by PDEGEARE
Employees Worked With
January 30, 2025
Not trustworthy, I was offered a price over the phone which was approved by a manager. Went in to pick up the vehicle (with a check in hand) and a different manager suddenly appeared and refused to honor which was approved by a manager. Went in to pick up the vehicle (with a check in hand) and a different manager suddenly appeared and refused to honor the deal. They refuse to provide a written estimate so guess this is their (imo) car-dealer-con, bait & switch tricks. More
by cjs
January 30, 2025
Good service and very accommodating. All of our questions were answered and the service is fast. All of our questions were answered and the service is fast. More
by eavillanoza5
January 27, 2025
Nick is an amazing spirit and communicator. I look forward to seeing him and the team. Best service I’ve ever experienced. I look forward to seeing him and the team. Best service I’ve ever experienced. More
by amolnar777
January 27, 2025
The service has changed so much that the extra checks like filling up fluids, etc. doesn't happen anymore. like filling up fluids, etc. doesn't happen anymore. More
by Jazzyvicki
Employees Worked With
January 24, 2025
Salesperson and F &I persons were #1. Best car sales experience with them. Not crazy about help getting Appleplay set up. Had questions & needed help from service and sales. Best car sales experience with them. Not crazy about help getting Appleplay set up. Had questions & needed help from service and sales. More
by beverlyfraynecobb
January 22, 2025
Staff were pleasant, professional, efficient, and helpful. There was and organized and easy flow to the whole maintainence department. Scheduling was accomodating. Over all a very pleasant experience helpful. There was and organized and easy flow to the whole maintainence department. Scheduling was accomodating. Over all a very pleasant experience. Thank you. More
by lisa
January 20, 2025
My Brand new Mazda cx5 has been in this shop for over 2. 5 months. 5 months. More
by paigecooksey
Employees Worked With
