
Lou Fusz Mazda
Saint Louis, MO
Filter Reviews by Keyword
By Type
Showing 2,767 reviews
Great service overall. Am always caught by the complimentary clean and vacuum. It only included the clean but not the vacuum. Otherwise, great service and very professional Am always caught by the complimentary clean and vacuum. It only included the clean but not the vacuum. Otherwise, great service and very professional staff. Thanks for taking care of my car! More
Incompetent, unknowledgeable, dishonest, and lazy. They wouldn’t hold up on their warranty and will do and say anything to make a dollar off of you. They wouldn’t hold up on their warranty and will do and say anything to make a dollar off of you. More
Lou Fusz Mazda has a new client interface area in their service center. Very nice. I’ve been going there for years, they’ve always been good to work with and do what they can to help me save a few bucks. T service center. Very nice. I’ve been going there for years, they’ve always been good to work with and do what they can to help me save a few bucks. They sent a video when the tech completed the initial inspection, and it was really nice to hear the summary from the tech himself rather than relayed third person. great group to work with. More
Stress and hassle-free experience at this dealership. Our salesperson, Salvador, was very knowledgeable about the vehicles we were looking at and was also very personable. I did appreciate the fact that Our salesperson, Salvador, was very knowledgeable about the vehicles we were looking at and was also very personable. I did appreciate the fact that during my search at various dealerships, this one did not have the added over MRSP price markup. More
My only problem was the extra charges that were not specified For example… $100 for tire mounting and balancing the new tires The charge for”shop supplies Seems like nickel and diming though muc specified For example… $100 for tire mounting and balancing the new tires The charge for”shop supplies Seems like nickel and diming though much more I was satisfied with the work however. Just need more transparency with the costs More
Service center is the best, they always keep me up to date on what they are doing with the car, when it will be ready, the cost. I feel they never do repairs that are not needed to be made, They are ve date on what they are doing with the car, when it will be ready, the cost. I feel they never do repairs that are not needed to be made, They are very fair with pricing. I couldn't be happier. I have been working with Shaun for probably 20 years, and couldn't imagine going anywhere else! More