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Lou Fusz Mazda

Saint Louis, MO

4.7
2,767 Reviews

925 North Lindbergh Blvd.

Saint Louis, MO

63141

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Showing 2,767 reviews

November 04, 2021

The check-in was easy. I waited on-site and my oil change, tire rotation and communication update was efficiently done in under an hour. Now that’s efficient. More

by Saheege
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Repple
Nov 05, 2021 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a kind review! We appreciate you choosing our store and we look forward to seeing you again!

November 01, 2021

Honest, reliable, and fast service. (And this is for the stupid fifteen word minimum, folks. More

by N/a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Nov 02, 2021 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review, and we look forward to seeing you again!

October 31, 2021

The staff was both friendly and professional.I didn't have to wait long for my car to be ready. More

by catillac25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Nov 02, 2021 -

Lou Fusz Mazda responded

Thank you for your kind reveiw! We are happy to serve you and we look forward to seeing you again.

October 29, 2021

Easy access, everything was clean, customer service was great. Oil change and tire rotation was quick. More

by ElizabethM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Chavers
Nov 02, 2021 -

Lou Fusz Mazda responded

We appreciate you, Elizabeth! Thank you for choosing our store and we look forward to seeing you again.

October 29, 2021

Very disappointed. 1) It appears that Lou Fusz's policy is to look at your service in order to recommend service. I changed my air filter 4 months ago and it is still very clean but you recommended a chang More

by VICTORIAN22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service dept
Nov 02, 2021 -

Lou Fusz Mazda responded

We will be passing your opinions along to management. Thank you for taking the time to leave us a review and bring this to our attention.

October 29, 2021

Polite, efficient and professional. On line scheduling was great but the team did not get the email More

by Tjohans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Taylor
Nov 02, 2021 -

Lou Fusz Mazda responded

Thank you for your kind review. We are happy to serve you and we look forward to serving you again!

October 28, 2021

Employee very knowledgeable snd friendly. Facility very clean and well maintained.Transaction was smooth and easy More

by gkirsten
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Hestand, John Napoli
Nov 02, 2021 -

Lou Fusz Mazda responded

Thank you for your kind reveiw. We value you and your business with us! We hope you enjoy your new vehicle and we look forward to seeing you again.

October 27, 2021

Very easy to create appointments and usually have loaner cars available. Fast and courteous service. More

by twors88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Oct 28, 2021 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review! Thank you for choosing our store and we hope to see you again!

October 19, 2021

Great service. Quick and thorough service. Will use in the future for my car needs. More

by Counseloraka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Taylor, Leland Worley
Oct 20, 2021 -

Lou Fusz Mazda responded

We appreciate you leaving us a kind review! We look forward to seeing you in our store again!

October 19, 2021

They are willing to work with you and will give you a car to go home. The service manager Sean is extremely helpful. More

by Needhelpwithcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean, Service Manager
Oct 20, 2021 -

Lou Fusz Mazda responded

Thank you for your kind review! We are happy to hear about your experience with us! We look forward to seeing you again.

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