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Lou Fusz Mazda

Saint Louis, MO

Overview
Reviews
Vehicles
4.7
2,767 Reviews
Call Dealership (314) 208-2304
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925 North Lindbergh Blvd.

Saint Louis, MO

63141

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Showing 2,767 reviews

October 19, 2021

Lou Fusz goes beyond doing what is needed to fix any problem, Great Service Always! More

by lisa.tucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Degrassi, Roy is service
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Oct 20, 2021 -

Lou Fusz Mazda responded

Thank you for the kind review, Lisa! We are happy to serve you and we look forward to seeing you again!

October 17, 2021

The team was excellent as usual and completed the required work in a timely manner More

by angeldt1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
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Oct 20, 2021 -

Lou Fusz Mazda responded

Thank you for the kind review! We appreciate you and look forward to seeing you again!

October 15, 2021

From the first call Shawn DeGrasso was excellent in communication and handling my transmission issues. It wasn’t easy as it was difficult to diagnose. I eventually needing to take my car back to get th More

by Ade F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn DeGrasso
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Oct 20, 2021 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. Thank you for your kind words about Shawn. We are happy to serve you and we look forward to seeing you again!

October 13, 2021

The manager there is very rude, disrespectful & not concerned about solving the problems I had. More

by monica1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager (don’t remember her name)
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Oct 13, 2021 -

Lou Fusz Mazda responded

Thank you for bringing this to our attention. We will be passing your message along, and we hope to earn your business in the future.

October 12, 2021

Don’t always trust what dealership says. Said no brakes needed and I did perod More

by beverlyjoyceallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Oct 13, 2021 -

Lou Fusz Mazda responded

We are sorry to hear this. We will be passing your message along, and we hope to earn your business again in the future.

October 06, 2021

We always get great service and the team is always friendly and greet you with a smile More

by Ocamp98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Scherbring, Steve Rickard, Charlie Luraschi, Tracy Chavers, Gary VanDoren, Leland Worley
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Oct 07, 2021 -

Lou Fusz Mazda responded

Thank you! We appreciate you taking the time to leave us a review, and choosing to come to our store. We hope to see you again!

October 03, 2021

Everything was great on my last visit My CX5 was Everything was great on my last visit My CX5 was serviced satisfactorily. Thank you Lou Fusz More

by Mike.siebels52
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie Watkins
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Oct 05, 2021 -

Lou Fusz Mazda responded

Thank you, Mike! We value you as our customer, and we look forward to seeing you in our store again!

October 01, 2021

Worst sevice and experience that I have ever recieved when trying to get a simple oil change. Rude staff that did not care about me, only moving my car off of their shcedule. More

by wanginator2006
Recommend Dealer
No
Employees Worked With
Stephanie watkins
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Oct 07, 2021 -

Lou Fusz Mazda responded

Hi, we are sorry to hear about this and appreciate you bringing this to our attention. We will be passing your message along and hope to earn your business again in the future.

October 01, 2021

Easy to setup, great customer service, and didnt try to upsell me on anything i didnt want. More

by derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
Oct 07, 2021 -

Lou Fusz Mazda responded

We value you as our customer, Derek! We are glad to hear about your great experience! Thank you!

October 01, 2021

I showed up a week early for my appointment, but the staff member didn’t even say anything and worked me in. It was only after I got a call saying they didn’t get to my car the first day that I realized More

by erinpuma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A woman working the front desk (I’m sorry I cannot recall her name)
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Oct 07, 2021 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review, Erin! We value you and we are happy to serve you! We hope to see you again!

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