Lou Fusz Mazda

Very helpful staff. Excellent accommodations for waiting while my car is serviced. Very quick service. Thanks! while my car is serviced. Very quick service. Thanks! More

Among the 5 dealers I have approached, Lou Fusz Mazda is the one who will genuinely treat you as a customer. the one who will genuinely treat you as a customer. More

I will not go back to that dealer again for a oil change! $80.00 for a oil change only was ridiculous!!!! $80.00 for a oil change only was ridiculous!!!! More

They alway give great service all of the people in that department we have worked with them all they always have a smile on their faces department we have worked with them all they always have a smile on their faces More

Robin did a great job getting our vehicles in and out of service in a timely manner. I will definitely return in the future for service. service in a timely manner. I will definitely return in the future for service. More

I love the customer service at Lou Fusz! I was very grateful for the free oil change for educators! This is the only place I trust with my car! grateful for the free oil change for educators! This is the only place I trust with my car! More

Very nice and clean environment! The waiting lounge chairs super comfortable and healthy snacks for u as well. Didnt have to wait long either. Great job! chairs super comfortable and healthy snacks for u as well. Didnt have to wait long either. Great job! More

There are no Saturday hours which is incredibly inconvenient for folks that work. I got a drop off appointment for Friday at 2:45. I was told to call back on Thursday evening and see if there was a inconvenient for folks that work. I got a drop off appointment for Friday at 2:45. I was told to call back on Thursday evening and see if there was a loaner car. There weren’t any. I had to borrow a car from a family member so I could drive to work Friday. When I got off work Friday at 4:15, I called since I hadn’t herd anything all day. The lady told me that it hadn’t even been touched and they closed at 6:00. She couldn’t guarantee me that my car would be serviced at all until Monday. I can’t afford to be without my car at all. I returned the car I had borrowed and they dropped me off T Lou Fusz at 4:45. When I walked in, the lady said they were just taking my car back. I asked if it was going to be finished since I needed an oil change, tire rotation, amd an emissions inspection. She said they would try. About 30 minutes later, she came to me to let me that the technician found issues. She said that he found my water tank was leaking and my drive belt was cracked. With every recommendation, it was a total of more than $2,000! Ridiculous. My husband checked the water tank and the drive belt multiple times over the following 24 hours to find nothing. I feel as though my service appointment was rushed and didn’t get an accurate service. I’m very disappointed. I will be switching to Behlmann since my warranty is expired. More

Good communication good service very helpful with letting me know what was wrong with my car and how I could fix the problem. Always communicated letting me know what was being done. me know what was wrong with my car and how I could fix the problem. Always communicated letting me know what was being done. More

Took awhile to get an appointment, but once appointment was set no issue. Dropped my vehicle off early in the morning, was given a loaner and my vehicle with no problems. Everyone I spoke with was very f was set no issue. Dropped my vehicle off early in the morning, was given a loaner and my vehicle with no problems. Everyone I spoke with was very friendly. More